Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially during late hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Numerous customers described staff as rude or unhelpful, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Food Quality
Customers expressed disappointment with the quality of food, noting cold or poorly prepared items.
KB
Kevin Bailey
5 days ago
5.0
Breakfast burrito meal. Was supposed to have been with large Coke but I was given tea. Good enough. Food was hot and served quickly. Dining room was very clean. Staff all seemed friendly and polite.
CC
Caelyn Cave
Jan 3, 2026
1.0
Everyone’s customer service is not good and they take forever, drive thru and counter. They never help out customers especially when they are inside. They leave people standing there and don’t ever approach them. Horrible.
JS
Jazmine Sims
Dec 27, 2025
1.0
They served me some pancakes and I found two little hairs in it, and I told them 3 times what I ordered and they still forgot something normally there is one lady in there that is sweet and knows what she’s doing but everyone else in there acts slow during night shift going into morning shift cause around 4-6am they acting slow in there
DC
David Clancy
Dec 22, 2025
1.0
What a heartless depressing location. No human interaction whatsoever and if you do get one they couldn’t care less about what you want or why your there. McDonalds is a complete 180 from when i was a kid and definitely not for the better.
MK
Michael Ketner
Dec 6, 2025
1.0
This location has only the kiosks to order when you walk in. There is no sign of anyone working there as they blocked off the kitchen during a "re-model". Since then, the wait time has gone from 2 to 15 minutes (often longer) at the typical walk-up counter to in our case over an hour. I have been in this locale 4 times hoping it would get better as it's close to me and each time was just got worse with wait times over 35 minutes + each time. Others waiting on food either simply left because they grew tired of waiting or, yelled at the staff via the small doorway. 3 of us received warm to cold hamburgers & fries. Of course, no one knew what to say when I asked one of the employees who would stock the un-supervised Uber pick up shelves which some folks who grew fed up with waiting just grabbed what they could then left. We received no receipt either from the Kiosk and was told by a snippy employee "that is just how it is". This concept is a failure and so is this particular Mc Donalds in terms of ordering, wait time and rude employees which has always been an issue at this Mc Donalds. I will never go back to this one.
What are the operating hours of McDonald's at 2328 East Main Street, Springfield, OH?
This McDonald's operates 24 hours a day, 7 days a week.
Is the McDonald's at Springfield open for drive-thru service all day?
Yes, the drive-thru is open 24/7 every day of the week.
Does this McDonald's location offer delivery?
Yes, delivery is available 24/7 through their delivery service.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include KFC, Wendy's, and Rally's at 2510 East Main Street.
Are there any notable places near McDonald's where I can shop or get services?
Nearby you can find Reliable Auto Service for automotive repairs, CoinFlip Bitcoin ATM for financial services, and Aaron’s furniture and appliance stores.
What entertainment or unique local businesses are close to McDonald's?
Nearby tattoo shops include Elysium Tattoo Company, American Tattoo Collective, Piercings by Jax, and Namatic Tatts, offering a variety of tattoo and piercing services.