Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,362 reviews
5 stars
690
4 stars
445
3 stars
467
2 stars
245
1 star
515
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, especially during evening hours, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, citing cold or poorly prepared items.
- SHSheri HooleyNov 14, 20252.0So slow!!! Waited 10 minutes to get food, then 5 to get a drink refill. I really don’t like the newly designed McDonald’s, it is hard to get any help because you can’t see the workers and they can’t see you. I miss the drink machines where I can help myself. The whole design is impersonal and inefficient.
- AJAidan JewersNov 12, 20251.0Is it normal for 5 employees to continually yell in the lobby? Or wait 30 minutes for a coffee?
- CTColin Weaver (TheC0dedGam3er)Nov 12, 20251.0I sat waiting on my lunch for them to get my food out just to see a sign 3ft above my head saying they're closed for the night due to maintenance. Why put something i need to know so far above my head I gotta peak out to look at it. Not just that, the websites saying they're open. Im on lunch while I also wasted my time and I get no food.
- MTMarless ThompsonNov 1, 20254.0They're getting slower and slower
- MAMollie AyarsOct 25, 20251.0Worst employees, worst service, AND my food took 30 minutes to prepare after placing an order online. I don’t understand how this place is open.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2328 East Main Street, Springfield, OH?
This McDonald's operates 24 hours a day, 7 days a week.
Is the McDonald's at Springfield open for drive-thru service all day?
Yes, the drive-thru is open 24/7 every day of the week.
Does this McDonald's location offer delivery?
Yes, delivery is available 24/7 through their delivery service.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include KFC, Wendy's, and Rally's at 2510 East Main Street.
Are there any notable places near McDonald's where I can shop or get services?
Nearby you can find Reliable Auto Service for automotive repairs, CoinFlip Bitcoin ATM for financial services, and Aaron’s furniture and appliance stores.
What entertainment or unique local businesses are close to McDonald's?
Nearby tattoo shops include Elysium Tattoo Company, American Tattoo Collective, Piercings by Jax, and Namatic Tatts, offering a variety of tattoo and piercing services.