McDonald's

3.0
971 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2994 Derr Rd, Springfield, OH
45503, United States

Hours

Reviews

3.0
971 reviews
5 stars
265
4 stars
165
3 stars
155
2 stars
94
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about fries and drinks.

Staff Attitude

Several customers experienced unprofessional behavior from staff, including rudeness and lack of attention to orders.

Inconsistent Experience

While some customers praised the service and food quality, many others had negative experiences, indicating a lack of consistency.

Management Concerns

Reviews highlighted issues with management, including poor organization and inadequate staffing, contributing to overall dissatisfaction.
  • AH
    Angie Haylock
    Nov 17, 2025
    4.0
    Sometimes it's fast. Sometimes it's slow. Sometimes their coffees and sweet teas are too sweet or coffees to burn your mouth hot, but overall, the food tastes good. I love worker Scott, who is very friendly, a good worker, and does everything well. It's often a very busy location but really good overall and I love the prices and the app.
  • SS
    Sharene
    Nov 12, 2025
    1.0
    This is by far the worst McDonald’s. Food is always cold and it took 45 minutes to get 1 value meal. Medium fry was more like a small fry. This place needs some major help. Do better Derr Rd McDonald’s
  • SG
    susan grosnickle
    Nov 10, 2025
    4.0
    Never had any issues getting stuck in line. My orders always correct. McDonalds has just lost flavor for the money. Staff is always polite
  • SB
    Shaela Baker
    Nov 8, 2025
    5.0
    There was nothing to be concerned with and everything else went well and me as well as my children and the surrounding nearby customers who were enjoying their mealw as well seemed satisfied
  • PC
    Pamela Collett
    Oct 22, 2025
    1.0
    Don't waste your time going to this McDonalds. If you ask for extra sauce you will get NONE. I am not taking about a one time deal. I'm talking EVERY SINGLE TIME!! After this morning paying yet again for extra breakfast sauce and I got none. I look at that like theft. You take my money and NOT give me what I paid for. Im so sick of this happening every single day that I am trying to decide if I'm going to boycott mcdonalds all together or have to drive all the way across town to order mcdonalds. When I got for lunch and PAY for extra big Mac sauce in my sandwich and yet again get absolutely NONE. I am just so sick of a multi-billion dollar company stealing my money.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2994 Derr Rd, Springfield, OH?

McDonald's at 2994 Derr Rd, Springfield, OH is open 24 hours a day, 7 days a week.

Is the McDonald's at 2994 Derr Rd open for delivery all day?

Yes, the delivery service is available 24/7 at this location.