Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about fries and drinks.
Staff Attitude
Several customers experienced unprofessional behavior from staff, including rudeness and lack of attention to orders.
Inconsistent Experience
While some customers praised the service and food quality, many others had negative experiences, indicating a lack of consistency.
Management Concerns
Reviews highlighted issues with management, including poor organization and inadequate staffing, contributing to overall dissatisfaction.
AH
Angie Haylock
Nov 17, 2025
4.0
Sometimes it's fast. Sometimes it's slow. Sometimes their coffees and sweet teas are too sweet or coffees to burn your mouth hot, but overall, the food tastes good. I love worker Scott, who is very friendly, a good worker, and does everything well. It's often a very busy location but really good overall and I love the prices and the app.
SS
Sharene
Nov 12, 2025
1.0
This is by far the worst McDonald’s. Food is always cold and it took 45 minutes to get 1 value meal. Medium fry was more like a small fry. This place needs some major help. Do better Derr Rd McDonald’s
SG
susan grosnickle
Nov 10, 2025
4.0
Never had any issues getting stuck in line. My orders always correct. McDonalds has just lost flavor for the money. Staff is always polite
SB
Shaela Baker
Nov 8, 2025
5.0
There was nothing to be concerned with and everything else went well and me as well as my children and the surrounding nearby customers who were enjoying their mealw as well seemed satisfied
PC
Pamela Collett
Oct 22, 2025
1.0
Don't waste your time going to this McDonalds. If you ask for extra sauce you will get NONE. I am not taking about a one time deal. I'm talking EVERY SINGLE TIME!! After this morning paying yet again for extra breakfast sauce and I got none. I look at that like theft. You take my money and NOT give me what I paid for. Im so sick of this happening every single day that I am trying to decide if I'm going to boycott mcdonalds all together or have to drive all the way across town to order mcdonalds. When I got for lunch and PAY for extra big Mac sauce in my sandwich and yet again get absolutely NONE. I am just so sick of a multi-billion dollar company stealing my money.