Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
Feedback highlighted a mix of experiences, with some praising friendly service while others noted rudeness and poor customer interactions.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
While some customers appreciated quick service, many others reported long wait times and delays in receiving their orders.
PC
Pamela Collett
Nov 7, 2025
5.0
Asked for extra breakfast sauce for my steak egg n cheese bagel, I actually got extra. On Derr Rd, they literally steal from you by taking your money for extra sauce then do not put ANY sauce at all. Had been going to Derr Rd for YEARS since I live right down the road. But will travel across town now to go to Hillcrest Avenue instead. They do not steal from you and the manager is not the laziest worker in the building like at Derr Rd. I love Hillcrest Ave and will continue to go to mcdonalds instead of boycotting them now.
KM
Kiya mono
Nov 5, 2025
1.0
A girl with glasses handed me my order tonight and I asked for some salt and paid for extra Oreos in my mcflurry but a larger black lady came up and started yelling and cussimg at the young girl for handing me my food and handling my requests.the girl did a great job and didn't deserve to be yelled at for doing her job
DF
Dianna Flournoy
Oct 27, 2025
3.0
fries were lukewarm. lemonade was watery
AC
Anthony Carpenter
Oct 26, 2025
1.0
Ordered 2 sausage McGriddles and they gave me 4 sausage egg and cheese McMuffins. Very unhappy I did not get what I ordered.
AC
Anthony Campbell
Oct 25, 2025
1.0
Messed up order.... again. Nothing done about it.... again.
What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?
The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services at this location.
How can I place an order online for this McDonald's?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through their mobile apps for iOS and Android.
What payment methods are accepted at McDonald's on Hillcrest Ave?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru available at this McDonald's at 1480 Hillcrest Ave.
What is the price range for meals at this McDonald's?
The price range at this McDonald's is considered economical (ONE).
What nearby fast food options are available around McDonald's Hillcrest Ave?
Nearby fast food options include KFC and Raising Cane's, both known for chicken meals, which offer variety for customers in the area.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Starbucks is a nearby coffee shop where you can enjoy a variety of coffee and drinks close to McDonald's Hillcrest Ave location.
What automotive services are located near McDonald's at Hillcrest Ave?
Nearby automotive related services include Jeff Wyler Chrysler Jeep Dodge of Springfield, Jeff Wyler Springfield Kia, Hyundai dealers, and car rental agencies like Hertz.