McDonald's

3.3
1483 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Hillcrest Ave, Springfield, OH
45503, United States

Hours

Reviews

3.3
1,483 reviews
5 stars
450
4 stars
316
3 stars
297
2 stars
137
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, including being ignored and treated with disrespect.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about food quality, including cold items, poorly prepared meals, and unsanitary conditions.

Speed of Service

While some customers praised quick service, many others noted long wait times and inefficiencies in order fulfillment.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant.
  • KB
    Kristian Brown
    2 days ago
    5.0
    I go there now, because the manager cece is not there anymore what a nasty person
  • MP
    Michael Plummer
    6 days ago
    3.0
    Its McDonald's
  • AH
    amy huss
    Dec 2, 2025
    5.0
    Great experience
  • ML
    Mark lytle
    Nov 28, 2025
    1.0
    Got a #1 drove home an started to eat to realize they didn't put meat on the burger called in an manager was rude an people working in back round were cussing and acting a fool
  • TV
    Tracy Virago
    Nov 27, 2025
    1.0
    9am Thanksgiving. I was sent to pick up a door dash order. The doors are locked. The drive through menu is lit up, but nobody is taking orders. The least they could do is put a sign on the door and shut down the drive through.

Frequently Asked Questions About McDonald's

What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?

The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.