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McDonald's

3.3
(1480 reviews)

Business Details

1480 Hillcrest Ave, Springfield, OH
45503, United States
(614) 504-0788
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Hillcrest Ave, Springfield, OH
45503, United States

Hours

Reviews

3.3
1,480 reviews
5 stars
450
4 stars
316
3 stars
294
2 stars
136
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how they were treated.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food quality, leading to frustration.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the establishment, contributing to a negative dining experience.

Food Quality

Customers frequently complained about food being cold, poorly prepared, or lacking in flavor, with some noting that items were stale or not fresh.

Service Speed

While some customers praised quick service, many others reported long wait times and inefficiencies, particularly during busy hours.
  • AS
    Ashley Springer
    Feb 20, 2026
    1.0
    Very unprofessional and unorganized. Also very rude to there customers. Very disappointed
  • RR
    Robert Rice
    Feb 16, 2026
    1.0
    Rude staff dirty establishment poor customer service
  • CR
    Cameron Rice
    Feb 8, 2026
    3.0
    My macchiato was only milk and caramel
  • JM
    Jeffrey Marriott
    Jan 27, 2026
    1.0
    Worse McDonald’s location I’ve ever visited. Will never return!
  • KB
    Kristian Brown
    Jan 10, 2026
    5.0
    I go there now, because the manager cece is not there anymore what a nasty person

Frequently Asked Questions About McDonald's

What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?

The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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