Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service experiences, including being ignored and treated with disrespect.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about food quality, including cold items, poorly prepared meals, and unsanitary conditions.
Speed of Service
While some customers praised quick service, many others noted long wait times and inefficiencies in order fulfillment.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant.
KB
Kristian Brown
2 days ago
5.0
I go there now, because the manager cece is not there anymore what a nasty person
MP
Michael Plummer
6 days ago
3.0
Its McDonald's
AH
amy huss
Dec 2, 2025
5.0
Great experience
ML
Mark lytle
Nov 28, 2025
1.0
Got a #1 drove home an started to eat to realize they didn't put meat on the burger called in an manager was rude an people working in back round were cussing and acting a fool
TV
Tracy Virago
Nov 27, 2025
1.0
9am Thanksgiving. I was sent to pick up a door dash order. The doors are locked. The drive through menu is lit up, but nobody is taking orders. The least they could do is put a sign on the door and shut down the drive through.
What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?
The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services at this location.
How can I place an order online for this McDonald's?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through their mobile apps for iOS and Android.
What payment methods are accepted at McDonald's on Hillcrest Ave?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru available at this McDonald's at 1480 Hillcrest Ave.
What is the price range for meals at this McDonald's?
The price range at this McDonald's is considered economical (ONE).
What nearby fast food options are available around McDonald's Hillcrest Ave?
Nearby fast food options include KFC and Raising Cane's, both known for chicken meals, which offer variety for customers in the area.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Starbucks is a nearby coffee shop where you can enjoy a variety of coffee and drinks close to McDonald's Hillcrest Ave location.
What automotive services are located near McDonald's at Hillcrest Ave?
Nearby automotive related services include Jeff Wyler Chrysler Jeep Dodge of Springfield, Jeff Wyler Springfield Kia, Hyundai dealers, and car rental agencies like Hertz.