Brand Certified
McDonald's
3.3(1480 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1480 Hillcrest Ave, Springfield, OH
45503, United States
Certified by McDonald's • Mar 01, 2026
(614) 504-0788
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,480 reviews
5 stars
450
4 stars
316
3 stars
294
2 stars
136
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how they were treated.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food quality, leading to frustration.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the establishment, contributing to a negative dining experience.
Food Quality
Customers frequently complained about food being cold, poorly prepared, or lacking in flavor, with some noting that items were stale or not fresh.
Service Speed
While some customers praised quick service, many others reported long wait times and inefficiencies, particularly during busy hours.
- ASAshley SpringerFeb 20, 20261.0Very unprofessional and unorganized. Also very rude to there customers. Very disappointed
- RRRobert RiceFeb 16, 20261.0Rude staff dirty establishment poor customer service
- CRCameron RiceFeb 8, 20263.0My macchiato was only milk and caramel
- JMJeffrey MarriottJan 27, 20261.0Worse McDonald’s location I’ve ever visited. Will never return!
- KBKristian BrownJan 10, 20265.0I go there now, because the manager cece is not there anymore what a nasty person
Frequently Asked Questions About McDonald's
What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?
The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services at this location.
How can I place an order online for this McDonald's?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through their mobile apps for iOS and Android.
What payment methods are accepted at McDonald's on Hillcrest Ave?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru available at this McDonald's at 1480 Hillcrest Ave.
What is the price range for meals at this McDonald's?
The price range at this McDonald's is considered economical (ONE).
What nearby fast food options are available around McDonald's Hillcrest Ave?
Nearby fast food options include KFC and Raising Cane's, both known for chicken meals, which offer variety for customers in the area.
Are there nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Starbucks is a nearby coffee shop where you can enjoy a variety of coffee and drinks close to McDonald's Hillcrest Ave location.
What automotive services are located near McDonald's at Hillcrest Ave?
Nearby automotive related services include Jeff Wyler Chrysler Jeep Dodge of Springfield, Jeff Wyler Springfield Kia, Hyundai dealers, and car rental agencies like Hertz.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website