McDonald's

3.3
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Hillcrest Ave, Springfield, OH
45503, United States

Hours

Reviews

3.3
1,475 reviews
5 stars
445
4 stars
316
3 stars
297
2 stars
137
1 star
280

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Feedback highlighted a mix of experiences, with some praising friendly service while others noted rudeness and poor customer interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

While some customers appreciated quick service, many others reported long wait times and delays in receiving their orders.
  • PC
    Pamela Collett
    Nov 7, 2025
    5.0
    Asked for extra breakfast sauce for my steak egg n cheese bagel, I actually got extra. On Derr Rd, they literally steal from you by taking your money for extra sauce then do not put ANY sauce at all. Had been going to Derr Rd for YEARS since I live right down the road. But will travel across town now to go to Hillcrest Avenue instead. They do not steal from you and the manager is not the laziest worker in the building like at Derr Rd. I love Hillcrest Ave and will continue to go to mcdonalds instead of boycotting them now.
  • KM
    Kiya mono
    Nov 5, 2025
    1.0
    A girl with glasses handed me my order tonight and I asked for some salt and paid for extra Oreos in my mcflurry but a larger black lady came up and started yelling and cussimg at the young girl for handing me my food and handling my requests.the girl did a great job and didn't deserve to be yelled at for doing her job
  • DF
    Dianna Flournoy
    Oct 27, 2025
    3.0
    fries were lukewarm. lemonade was watery
  • AC
    Anthony Carpenter
    Oct 26, 2025
    1.0
    Ordered 2 sausage McGriddles and they gave me 4 sausage egg and cheese McMuffins. Very unhappy I did not get what I ordered.
  • AC
    Anthony Campbell
    Oct 25, 2025
    1.0
    Messed up order.... again. Nothing done about it.... again.

Frequently Asked Questions About McDonald's

What are the regular in-store hours of McDonald's at 1480 Hillcrest Ave, Springfield, OH?

The McDonald's location at 1480 Hillcrest Ave is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended hours beyond in-store service.