Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1994 N. Bechtle Road in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
951 reviews
5 stars
608
4 stars
189
3 stars
84
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food for being delicious, fresh, and flavorful, particularly the burgers and fries.
Service Issues
Several reviews highlighted poor customer service experiences, including incorrect orders and unhelpful staff responses.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not justify the value received.
Staff Friendliness
Positive feedback noted friendly and accommodating staff, particularly in handling special dietary needs.
Cleanliness and Atmosphere
The restaurant was generally reported as clean, but some customers found the atmosphere too loud or uncomfortable.
- BLBobby LeffelNov 12, 20253.0It's been awhile since we had been there . Burgers were ok , Fries were undercooked and mushy , Pop machine was out of order so no refills after buying a bottle . Restrooms were also out of order .
- JBJeff BoggsNov 12, 20255.0Great burger
- BHBrian HickamNov 5, 20253.0The Springfield, Ohio location for Five Guys has never served milkshakes. The official website for this location advertises the milkshake flavor of the season: coffee shakes. We specifically drove here for milkshakes and the manager says he's trying to get them. How does a chain famous for burgers and milkshakes open a location without milkshakes and still not have them several years later?
- HMHannah MarieNov 4, 20251.0Called in to place an order, no answer. I called 5 different times. As I was waiting on my food, since I had to order inside, I watched the phone ring and all 4 employees ignored it. They weren’t even busy, the store was empty.
- DKD KauffmanSep 22, 20255.0It was fresh quick and full of flavor. The fact I could put vinegar on my fries. 💥💥💥💥💥
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1994 N. Bechtle Road accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for dine-in service at Five Guys Springfield?
The restaurant is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from Five Guys Springfield and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online through their delivery website.
Where can I find the Five Guys menu online?
The menu is available online at http://www.fiveguys.com/Menu where you can view all offerings.
Can I customize my burger and milkshake at Five Guys Springfield?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys Springfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys Springfield offer in-store pickup?
Yes, in-store pickup is available at this location.
Are there any family-friendly amenities at Five Guys Springfield?
Yes, the location welcomes children and offers high chairs, wheelchair accessible entrances, seating, and restrooms.
What nearby retail and services can I visit when dining at Five Guys Springfield?
Nearby, you can visit Walmart for shopping and pharmacy needs, JoJo Vapes for electronics, and GNC for vitamins and supplements.
What entertainment or relaxation spots are close to Five Guys Springfield?
You can visit Palm Beach Tan for skin care, US Nail Spa for beauty treatments, or enjoy a meal afterwards at Buffalo Wild Wings nearby.
If I am coming by public transit, what local spots can help me find Five Guys Springfield?
You can use nearby recognizable locations such as the Springfield Town Center or Walmart Springfield - N Bechtle Ave to navigate to Five Guys at 1994 N. Bechtle Road.