Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1994 N. Bechtle Road in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being delicious and fresh, with many noting generous portions.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, slow response times, and unhelpful staff.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not justify the value received.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and friendly staff, others mentioned issues with noise levels and overall atmosphere.
AM
Albert McNeill
Jan 29, 2026
5.0
Alicia greeted me with a warm and contagious “ Welcome to Five Guys “ !!!!
WT
William Taylor
Nov 25, 2025
5.0
Always a good time when going there
BL
Bobby Leffel
Nov 12, 2025
3.0
It's been awhile since we had been there . Burgers were ok , Fries were undercooked and mushy , Pop machine was out of order so no refills after buying a bottle . Restrooms were also out of order .
JB
Jeff Boggs
Nov 12, 2025
5.0
Great burger
BH
Brian Hickam
Nov 5, 2025
3.0
The Springfield, Ohio location for Five Guys has never served milkshakes. The official website for this location advertises the milkshake flavor of the season: coffee shakes. We specifically drove here for milkshakes and the manager says he's trying to get them. How does a chain famous for burgers and milkshakes open a location without milkshakes and still not have them several years later?
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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