Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.9
434 reviews
5 stars
221
4 stars
81
3 stars
55
2 stars
20
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude or argumentative.
Order Accuracy
Multiple reviews highlight issues with order accuracy, including wrong items and missing toppings.
Food Quality
While some customers praise the pizza and other menu items, others report problems with food quality, such as burnt or undercooked items.
Wait Times
Customers frequently mention long wait times for both pickup and delivery orders, often exceeding the estimated times.
Management Response
Some reviews commend the management for addressing issues, while others express frustration with corporate policies affecting service.
- JCJay CountsOct 26, 20251.0Not great pizza but very nice staff
- SFsonny FrederickSep 18, 20251.0I had came to pick up our pick up order later on in the evening. Didn't see the signs where they wasn't accepting $50s or a $100 bills. After a certain time my order was $97.00 They refused to take my $100, i even asked for her to keep the change, So I left came back with change. The lady was still argumentative and even stated that she likes to argue with the customers just very rude, very poor customer service and didn't even get the order right
- KLKayden LeachAug 23, 20251.0Food was okay took over an hour to get that shit tho, young lady gave us a free two liter
- MCMs CharmingJun 19, 20255.0The Italian Chef Salad is soo great with the little baked Pep, so crispy and Happy!!! You have to try it!!
- WNWesley NewhouseMay 29, 20255.0Nice place with quick service. If they are a bit behind they will walk your pizza to your car.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza online or through an app?
Yes, you can order Donatos Pizza online at their website or through their iOS and Android apps.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Donatos Pizza wheelchair accessible and family friendly?
Yes, Donatos Pizza has wheelchair accessible entrances and restrooms, and welcomes families with high chairs available.
Does Donatos Pizza serve vegetarian and late-night food options?
Yes, Donatos Pizza offers vegetarian options and serves food late into the night.
Which nearby beauty salons can I visit near Donatos Pizza?
Nearby beauty salons include Tamara - Behind the Chair and Premium Blends Salon and Barber Shop, great for a haircut or spa treatment before or after enjoying your pizza.
Are there any nearby automotive services close to Donatos Pizza?
Yes, Monkey Wrench Garage and AutoZone are nearby for automotive repair and parts, convenient if you need service while dining nearby.
What shopping options are available near Donatos Pizza?
Nearby shopping options include Family Dollar, La Condesa Grocery Store, and Ace Hardware, where you can grab essentials or supplies before or after your meal.