Donatos Pizza

3.9
435 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
732 South Burnett Road, Springfield, OH
45503, United States

Hours

Reviews

3.9
435 reviews
5 stars
222
4 stars
82
3 stars
55
2 stars
19
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising staff friendliness while others report rudeness and long wait times.

Food Quality

Food quality is inconsistent; while many customers enjoy the pizza, there are complaints about incorrect orders and food being burnt or cold.

Order Accuracy

Numerous reviews mention issues with order accuracy, including missing items and incorrect toppings.

Delivery Issues

Delivery service is frequently criticized for being slow and unreliable, with some customers experiencing significant delays.
  • KS
    Karen Schissler
    Dec 10, 2025
    5.0
    We are in with a group of adults with disabilities. The staff were helpful, patient, and welcoming! The pizza took only 15 minutes to make and came out hot and perfectly cooked. We had an excellent experience and will be back again!
  • JC
    Jay Counts
    Oct 26, 2025
    1.0
    Not great pizza but very nice staff
  • SF
    sonny Frederick
    Sep 18, 2025
    1.0
    I had came to pick up our pick up order later on in the evening. Didn't see the signs where they wasn't accepting $50s or a $100 bills. After a certain time my order was $97.00 They refused to take my $100, i even asked for her to keep the change, So I left came back with change. The lady was still argumentative and even stated that she likes to argue with the customers just very rude, very poor customer service and didn't even get the order right
  • KL
    Kayden Leach
    Aug 23, 2025
    1.0
    Food was okay took over an hour to get that shit tho, young lady gave us a free two liter
  • WS
    wes samons
    Dec 4, 2021
    5.0
    Absolutely love this location! The pizza and wing deal on the app is awesome! Food is always fresh and cooked to order.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza?

Donatos Pizza is open Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to midnight.