Dairy Queen (Treat)

4.2
689 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
721 N Bechtle, Springfield, OH
45504-2001, United States

Hours

Reviews

4.2
689 reviews
5 stars
400
4 stars
149
3 stars
76
2 stars
24
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor attitudes.

Pricing Concerns

Many reviews mentioned high prices for the portion sizes, with several customers feeling that the value for money was lacking.

Product Quality

Feedback highlighted issues with food quality, including incorrect orders, stale items, and poor preparation of ice cream treats.

Drive-Thru Experience

The drive-thru service was noted as fast by some, but long wait times were also reported due to limited service options.

Cleanliness Issues

Several customers commented on unsanitary conditions, including dirty facilities and food preparation areas.
  • MM
    Michael
    Nov 4, 2025
    5.0
    My family loves to get their chocolate milkshake. This particular day, we decided to get milkshakes and small cones! They were amazing and the staff was very friendly.
  • SC
    Sara Nicole Charles
    Oct 4, 2025
    1.0
    We got a large shake, 2 dilly bars and a brownie cupfection. $40???? And didn’t even give a receipt? The girl who told us our total can’t speak English properly so we didn’t know what she said. Extremely weird.
  • DB
    Devon Bryan
    Sep 24, 2025
    1.0
    They were too busy laughing and forgot to add candy to blizzard
  • QG
    Quintin Goffe
    Sep 8, 2025
    5.0
    Service is always excellent.
  • FH
    Fred Henman
    Jul 18, 2025
    1.0
    I ordered a blizzard and it was given to the vehicle in front of me, passed to the rear passenger and then back to the driver. When the employee came back to the car the driver handed the blizzard back to the employee. When I pulled up the employee handed me the blizzard and I told him if that was the same blizzard he handed to the car in front of me that I didn't want it.I wanted a new blizzard. WHAT A CHANGE OF ATTITUDE HANDED ME A NEW BLIZZARD NI FLIP AND SHUT THE WINDOW WITHOUT SAYING ANYTHING. GREAT CUSTOMER SERVICE?

Frequently Asked Questions About Dairy Queen (Treat)

What type of desserts does Dairy Queen (Treat) specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.

Where is Dairy Queen (Treat) located?

It is located at 721 N Bechtle, Springfield, OH 45504-2001, USA.