Customers reported inconsistent service, with some experiencing rude or inattentive staff, while others praised friendly and efficient service.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale items, and poor preparation, although some customers enjoyed their ice cream and treats.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value, feeling that the cost did not match the quality or portion sizes.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, including dirty facilities and food preparation areas.
Drive-Thru Experience
The drive-thru was noted for being busy and sometimes slow, particularly due to the lobby being closed, leading to longer wait times.
AA
Anthony
Jan 24, 2026
1.0
Absolutely terrible they made my blizzard completely wrong and then refused to re-fix it and made me almost pay $10 for a new one… Absolutely not
AH
Alex Hall
Dec 31, 2025
1.0
Place is terrible since new owners took over, used to love to go through drive thru and get coney dogs, never again, stopped through and got a hard as a rock bun with chili stuck on the top of the container that looked like it been sitting under a heat lamp for 12+ hrs. will never stop here for ice cream or anything ever again !
KE
Kevin Eldridge
Dec 14, 2025
5.0
Amazing ice cream with quick service. The store and bathrooms were perfect
MR
Mike R.
Nov 4, 2025
5.0
My family loves to get their chocolate milkshake. This particular day, we decided to get milkshakes and small cones! They were amazing and the staff was very friendly.
SC
Sara Nicole Charles
Oct 4, 2025
1.0
We got a large shake, 2 dilly bars and a brownie cupfection. $40???? And didn’t even give a receipt? The girl who told us our total can’t speak English properly so we didn’t know what she said. Extremely weird.