Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
576 reviews
5 stars
294
4 stars
112
3 stars
67
2 stars
26
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff and management, leading to negative experiences.
Food Quality
While some customers enjoyed the ice cream and certain food items, others complained about the quality and pricing of the food, describing it as subpar or overpriced.
Service Speed
Several reviews mentioned long wait times in the drive-thru, with some customers expressing frustration over delays and order inaccuracies.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and enjoyable food, indicating that some customers had satisfactory experiences.
Management Issues
Multiple reviews highlighted issues with management, including refusal to address complaints and lack of accountability for mistakes.
- RNRandall NormanOct 15, 20254.0I guess I have always held a really high standard when it comes to dairy Queen cause that was like our hang out in my home town but food was great seemed to be priced a little high but they could have been a little less rude but over all good stop in place to eat
- ECErin CollinsworthSep 13, 20251.0I ordered the six piece chicken strip meal With a large fry. It cost $14.50ish and we recieved burnt toast that stunk up the car and TINY chicken strips… two of them were approximately 2 inches long. And this meal came with no drink…the kicker was that the fries and strips were lukewarm. I understand inflation is a real thing, but charging $14 for this subpar food is ridiculous. The younger guys working were nice enough, but this was a very disappointing meal
- JWJeffrey Scott WellsAug 24, 20254.0They use to have the best milkshakes in town but must have changed how they make them, they taste like McDonald's milkshakes now, the food is still good.
- MGMelanie GlassJul 31, 20255.0I drove thru to pick up a blizzard for Miracle Day. Despite the fact, they must have been very busy, the staff was extremely courteous, listened patiently to my special instructions, and I got the exact blizzard that had wanted. This was a very enjoyable experience and I will soon return.
- CJCarolyn JusticeJul 12, 20255.0We drive through.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Springfield, OH?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM, except on Sundays when it opens at 12:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the drive-thru is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sundays.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children, featuring high chairs and seating options both indoors and outdoors.
What types of food and treats are featured at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes and malts, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and Ice Cream Cakes available on DQCakes.com.
Does the Springfield Dairy Queen Grill & Chill have outdoor seating and restroom facilities?
Yes, the location offers outdoor seating as well as restrooms for customer convenience.
Where is Dairy Queen Grill & Chill located in Springfield, OH?
It is located at 215 E Home Rd, Springfield, OH 45503-2644, USA.
How can I order food online from Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13632/.
Are there any notable nearby places around Dairy Queen Grill & Chill in Springfield?
Yes, nearby places include restaurants like Domino's Pizza and Tropical Smoothie Cafe, banks such as PNC Bank, dental offices like Springfield Dental Group, and retail stores including Kroger and RED WING - SPRINGFIELD, OH.
How can I use nearby transit or amenities to get to Dairy Queen Grill & Chill?
While specific transit stations are not listed, you can use nearby landmarks such as bp gas station and Kroger retail store to orient yourself when visiting Dairy Queen Grill & Chill at 215 E Home Rd.
What attractions or services can I visit in the area before or after enjoying a meal at Dairy Queen Grill & Chill?
You might visit local health services like Kettering Health Medical Group or relax at Coral Spa. For shopping and errands, nearby places include Kroger and Blase Smoke & Vape Shop.