Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
580 reviews
5 stars
298
4 stars
112
3 stars
67
2 stars
26
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others found the food overpriced and subpar.
Service Speed
Customers noted long wait times in the drive-thru, with some expressing frustration over delays and order inaccuracies.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness, highlighting good service in some instances.
CC
ChellyBeanz
Jan 24, 2026
5.0
Dairy Queen is one of my ultimate joys in life!
RN
Randall Norman
Oct 15, 2025
4.0
I guess I have always held a really high standard when it comes to dairy Queen cause that was like our hang out in my home town but food was great seemed to be priced a little high but they could have been a little less rude but over all good stop in place to eat
EC
Erin Collinsworth
Sep 13, 2025
1.0
I ordered the six piece chicken strip meal With a large fry. It cost $14.50ish and we recieved burnt toast that stunk up the car and TINY chicken strips… two of them were approximately 2 inches long. And this meal came with no drink…the kicker was that the fries and strips were lukewarm.
I understand inflation is a real thing, but charging $14 for this subpar food is ridiculous.
The younger guys working were nice enough, but this was a very disappointing meal
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Springfield, OH?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM, except on Sundays when it opens at 12:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the drive-thru is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 9:00 PM on Sundays.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children, featuring high chairs and seating options both indoors and outdoors.
What types of food and treats are featured at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes and malts, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and Ice Cream Cakes available on DQCakes.com.
Does the Springfield Dairy Queen Grill & Chill have outdoor seating and restroom facilities?
Yes, the location offers outdoor seating as well as restrooms for customer convenience.
Where is Dairy Queen Grill & Chill located in Springfield, OH?
It is located at 215 E Home Rd, Springfield, OH 45503-2644, USA.
How can I order food online from Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13632/.
Are there any notable nearby places around Dairy Queen Grill & Chill in Springfield?
Yes, nearby places include restaurants like Domino's Pizza and Tropical Smoothie Cafe, banks such as PNC Bank, dental offices like Springfield Dental Group, and retail stores including Kroger and RED WING - SPRINGFIELD, OH.
How can I use nearby transit or amenities to get to Dairy Queen Grill & Chill?
While specific transit stations are not listed, you can use nearby landmarks such as bp gas station and Kroger retail store to orient yourself when visiting Dairy Queen Grill & Chill at 215 E Home Rd.
What attractions or services can I visit in the area before or after enjoying a meal at Dairy Queen Grill & Chill?
You might visit local health services like Kettering Health Medical Group or relax at Coral Spa. For shopping and errands, nearby places include Kroger and Blase Smoke & Vape Shop.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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