Chipotle Mexican Grill

3.0
343 reviews
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About

Mexican Restaurant
Chipotle Limestone St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2242 S Limestone St, Springfield, OH
45505, United States

Hours

Reviews

3.0
343 reviews
5 stars
116
4 stars
46
3 stars
26
2 stars
32
1 star
123

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant was dirty, with unsanitary conditions in the dining area and bathrooms.

Service Speed

Customers frequently complained about slow service, long wait times, and understaffing, leading to frustration.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food assembly.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale items, undercooked rice, and overall poor food quality.

Customer Service

Several reviews mentioned poor customer service, including unhelpful staff and lack of communication regarding order issues.
  • ES
    Erica Solano
    5 days ago
    1.0
    We went here for lunch today. We left before ordering!! This place was disgusting on the inside. Food all over the serving area, food all over the employees clothes. The dining area was dirty dirty, looked like it hadn't been swept or mopped in forever.
  • AH
    Arse H0lio
    Dec 30, 2025
    5.0
    This chipotle wasn't too bad... seems Mount Vernon has the best Chipotle. pataskala was pretty bad meat wise. This one is ok but still not as good as Vernon
  • HK
    H Kathrine
    Dec 29, 2025
    1.0
    I waited for over an hour to get a delivery because the store was way behind. When you go to call and ask on a time frame you can’t even get through to a person. If you’re ok with waiting the its food.
  • HS
    Holly Swords
    Dec 28, 2025
    1.0
    Walked into this establishment and was completely stunned on how dirty the entire dining room was,,, counter and tables absolutely disgusting… The manager should be fired cause THEY ARE NOT DOING THERE JOB!!!!
  • DJ
    Danny Jackson
    Dec 20, 2025
    1.0
    I love a chipotle but the line took forever. Severely understaffed. The chips are like 3-4 days old stale. The staff was really kind and clearly hustling, but they definitely needed more support. They did hook us up with really full burrito bowls though

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill on Limestone St serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the opening hours for Chipotle Mexican Grill on Limestone St?

The restaurant is open daily from 10:45 AM to 11:00 PM.