Chipotle Mexican Grill

3.6
1197 reviews
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About

Mexican Restaurant
Chipotle Bechtle Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1930 N Bechtle Ave, Springfield, OH
45504, United States

Hours

Reviews

3.6
1,197 reviews
5 stars
533
4 stars
231
3 stars
113
2 stars
92
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, poor management, and long wait times, leading to a negative dining experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about freshness, portion sizes, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and a messy food preparation area.

Availability of Ingredients

Numerous customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired items.
  • KS
    Kendra Dill LeMaster Sassy Classy LLC (SassyClassyLLCcom)
    Dec 3, 2025
    3.0
    I DOOR DASH, SO FAR NOT TO BAD ITS DEFINITELY GONNA BE A WAIT EVERY SINGLE TIME.
  • BR
    Brittney Ranard
    Dec 2, 2025
    1.0
    I would not give this place even 1 star the manager in the pm is horrible to paying customers my order was messed up I asked for my food to be fixed which they would not due to it being a online order for myself and my family I offered to pay for the extra steak that was spos to be on the burrito and they manager told me I can order a side of it would not put it on the burrito after I paid for my food already or I have to buy a new burrito I ask it was not opened and I just asking for it to be fixed so after talking to the manager who said I was unreasonable for request this I went and stood in line for the extra steak and than the manager must had some feeling about this told me to leave the store I said I was waiting in line to order more steak for my burrito that they would not fix so after he said he call some on hire in the food chain I flipped out after he just yelled at me infornt of the staff and other customers do your self a favor dont go to this place go to Southlimstone they fixed my food for me after all this crap with this manager some people shouldn't be in management
  • TK
    Tasha Kenerly
    Nov 11, 2025
    1.0
    I was in Chipotle's around 7:00 (I'm not sure what time they close ) and the food looked like it had been sitting for quite sometime, it did not look fresh at all (beans, rice and especially the meat) . I put my hand up to let the guy who was about to wait on me to tell him nevermind that the food did not look fresh but as soon as I said the food doesn't look good he told me that was fine with him because it wasn't his fault (I didn't say it was his fault ) he continued to let me know he had nothing to do with it. I left, usually Chipotle is good so maybe they were close to closing but that was definitely not a good day. I went to Texas Roadhouse instead because I knew they would make my food fresh.
  • JT
    J T
    Nov 7, 2025
    1.0
    Absolute joke of a bowl for 16 dollars, mobile order. Might as well not offer it if you’re going to hand this out.
  • BB
    Brad Bovey
    Nov 6, 2025
    1.0
    Out of rice for the day at 4pm…not making any either. There is always items they are out of from protein to even sour cream.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Bechtle Ave serve?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 1930 N Bechtle Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.