Chipotle Mexican Grill

3.6
1194 reviews
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About

Mexican Restaurant
Chipotle Bechtle Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1930 N Bechtle Ave, Springfield, OH
45504, United States

Hours

Reviews

3.6
1,194 reviews
5 stars
533
4 stars
228
3 stars
114
2 stars
92
1 star
227

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.

Cleanliness

Many customers reported that the restaurant was dirty, with unclean tables and overflowing trash, contributing to a poor dining atmosphere.

Food Availability

Frequent complaints about being out of key ingredients and menu items, especially during peak hours, frustrated customers.

Portion Sizes

Several reviews mentioned inconsistent and stingy portion sizes, with customers feeling shortchanged on their orders.

Service Speed

Customers expressed dissatisfaction with slow service, often waiting long periods for their orders, even when the restaurant was not busy.
  • TK
    Tasha Kenerly
    Nov 11, 2025
    1.0
    I was in Chipotle's around 7:00 (I'm not sure what time they close ) and the food looked like it had been sitting for quite sometime, it did not look fresh at all (beans, rice and especially the meat) . I put my hand up to let the guy who was about to wait on me to tell him nevermind that the food did not look fresh but as soon as I said the food doesn't look good he told me that was fine with him because it wasn't his fault (I didn't say it was his fault ) he continued to let me know he had nothing to do with it. I left, usually Chipotle is good so maybe they were close to closing but that was definitely not a good day. I went to Texas Roadhouse instead because I knew they would make my food fresh.
  • JT
    J T
    Nov 7, 2025
    1.0
    Absolute joke of a bowl for 16 dollars, mobile order. Might as well not offer it if you’re going to hand this out.
  • BB
    Brad Bovey
    Nov 6, 2025
    1.0
    Out of rice for the day at 4pm…not making any either. There is always items they are out of from protein to even sour cream.
  • CE
    Colorful_ Emo_
    Oct 25, 2025
    1.0
    The staff was very rude and was upset at me when they messed up on my order and I asked for it to be fixed.
  • CB
    Connor Bumgarner
    Oct 11, 2025
    2.0
    Gosh, I wish this chipotle would get its crap together. Anytime past 6pm this place is a nightmare

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Bechtle Ave serve?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 1930 N Bechtle Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.