Numerous customers reported long wait times, inattentive staff, and poor service experiences, often feeling ignored or neglected during their visits.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, leading to dissatisfaction among patrons.
Order Accuracy
A significant number of customers experienced issues with missing items in their orders, both for dine-in and takeout, indicating a lack of attention to detail.
Atmosphere
The restaurant's atmosphere was described as loud and chaotic, making it difficult for customers to enjoy their meals or have conversations.
Mixed Experiences
While some customers praised specific staff members and enjoyed certain menu items, overall experiences varied widely, with many expressing disappointment compared to past visits.
MM
Meghan
Nov 15, 2025
1.0
Absolute trash. Do not waste your time nor money going to this location. Waited over 25 minutes for an order that was for pickup. Tried to call to speak with a manager, whoever answered the phone was very rude and I was forgotten about. Very rude staff. Disgusting food. Don’t waste your time with this location, travel to Beavercreek or anywhere else but the Springfield location.
EA
Elizabeth Arnold
Nov 14, 2025
1.0
My family went last Wednesday and waited 40 mins for 1 margarita and 1 beer, then after about an hour and a half we finally got our food. We didn’t even receive our fountain drinks for an hour and 45 mins after we sat down and had to ask for them to be brought after our food was out.
LP
lucas pyles
Nov 11, 2025
1.0
I miss the old one on S. Fountain i used to work at. This location is pathetic. No sauce to speak of, half of our order was cold, trash service.
ZD
Zachary Davis
Oct 26, 2025
1.0
If you like cold food, long wait times, dry wings, not getting your complete order and horrible service this place is for you! Mind boggling how this place stays open. We give it another chance every 4-6 months with hopes it has gotten better and we have been just as disappointed as before
NM
Nick Myers
Oct 19, 2025
1.0
Over the last year, I’ve probably spent a good $100 on items I don’t receive. Customer service is non existent, you get a generic “someone will contact you” but they never do. If my daughter didn’t love Bdubs wings I would never come here. I’m always nice and always tip well regardless of how I order but you order for pick up and check for missing items and they get an attitude, you order for delivery with missing items and you’re SOL, you dine in and you wait 20 minutes before you’re seated then wait even longer for a server and even longer for your food. Ridiculous, this will be the next chain to close in Springfield.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Springfield serve?
Buffalo Wild Wings in Springfield offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Springfield, OH?
Buffalo Wild Wings is located at 1960 N Bechtle Ave, Springfield, Ohio, 45504.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM. On Thursdays and Fridays, it stays open later until 11:59 PM.
Is Buffalo Wild Wings open on weekends?
Yes, Buffalo Wild Wings is open on weekends from 11:00 AM to 11:59 PM on Saturdays and 11:00 AM to 11:00 PM on Sundays.
Can I find Buffalo Wild Wings on social media?
Yes, Buffalo Wild Wings in Springfield has a Facebook page at https://www.facebook.com/224973030952860 and also maintains listings on Yelp, Google, and other platforms.
What is the contact number for Buffalo Wild Wings in Springfield?
You can reach Buffalo Wild Wings at +1 937-390-9464 for reservations or inquiries.
Are there other dining options near Buffalo Wild Wings on N Bechtle Ave?
Yes, nearby dining options include Five Guys for burgers, Sake which offers Japanese cuisine, Chipotle Mexican Grill, Panera Bread cafe, Pizza Hut, and Taco Bell for various quick-service meals.
What services or shops can I visit near Buffalo Wild Wings for convenience or personal care?
Near Buffalo Wild Wings, you can visit US Nail Spa or US Nails Spa for beauty services, Sport Clips Haircuts for haircuts, Palm Beach Tan for tanning, GNC for supplements, and Family Audiology for hearing aids.
If I'm visiting Buffalo Wild Wings, are there stores nearby for home improvement or repairs?
Yes, nearby home improvement options include The Home Depot and Home Services at The Home Depot. For tech repairs, uBreakiFix provides phone and computer repair services.
How can nearby places like Walmart and Speedway benefit a customer visiting Buffalo Wild Wings?
Walmart nearby offers pharmacy and general retail services for any essentials you might need before or after dining, while Speedway provides fuel, coffee, and convenience items, making your visit more convenient.