Arby's

3.8
816 reviews
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Business Details

2620 East Main St, Springfield, OH
45503, United States
(937) 324-3335
http://www.arbys.com/locations/us/oh/springfield/2620-east-main-st/store-5941
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2620 East Main St, Springfield, OH
45503, United States

Hours

Reviews

3.8
816 reviews
5 stars
316
4 stars
239
3 stars
126
2 stars
51
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and order inaccuracies.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others received cold or poorly prepared items.

Staff Behavior

Instances of staff arguing and unprofessional behavior were noted, impacting customer experience.

Cleanliness

Concerns were raised about cleanliness and the overall condition of the restaurant.

Positive Experiences

Despite the negatives, some customers praised friendly service and enjoyed specific menu items.
  • AH
    Ariel Harris
    Dec 11, 2025
    3.0
    Foods good. Gets served fast. But my goodness. 2nd time we’ve been in there and witnessed staff arguing! Y’all need to de-stress
  • KK
    kerrvilleusa
    Nov 23, 2025
    5.0
    I drove through for lunch, and was not disappointed. The service was quick, my food was delicious, and the associate at the windows was very nice. I was very satisfied. I do recommend this Arby's.
  • GJ
    Gia Jordan
    Nov 5, 2025
    5.0
    They did great! They patiently took our order.. especially when my boyfriend was having a food dibocal of a situation.. and the cashier gave his opinion instead of standing there looking annoyed. The food was great only thing was the steak nuggets were a bit over cooked. Otherwise they did great! 🖤💋 it was the perfect serving for mine and my boyfriends 2nd date 🖤😻🖤
  • EE
    Elrik
    Sep 10, 2025
    5.0
    I came in today with a long shot. Ordered food in London originally and didn’t get part of my order. The ladies that waited on me in the lobby listened to me and agreed to make the missing part of my order at no cost. It meant a lot to myself and my grandma. Thank you Taylor and Megan!
  • CC
    C.h.
    Aug 29, 2025
    4.0
    Jessie is always real nice to us at the window.couldnt ask for better service.
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