Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported slow service, incomplete orders, and unprofessional behavior from staff.
Food Quality
Mixed reviews on food quality, with some praising specific items while others reported cold or poorly prepared meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms.
Positive Experiences
Despite the issues, many customers enjoyed their meals and praised the friendly staff at certain locations.
LK
Leo King74
Dec 18, 2025
2.0
I find it kind of ridiculous that you can't even order a Arby's mail without being charged $4.99 that's way too much for a sandwich that don't even hardly get roast beef on it and a little bit of cheddar. I know you guys were thirsty for money but you might as well put yourself at a gas station with premium prices what you guys charge for a little sandwich no way to Arby's melts a turkey slider and a small Dr pepper should cost almost 16 bucks get it together Arby's you're definitely a disgrace to the restaurant industry
KK
Kimberly
Nov 22, 2025
4.0
Steak nuggets are yummy. Exceptional service. Best Arby’s in town
PC
Pamela Collett
Nov 8, 2025
1.0
Came here through the drive-thru to eat with my daughter, seen an enemy who works here, Jessica Hottenstein, and as soon as we locked eyes and she seen it was me, she RAN back to the kitchen like she had bad intentions. I believe she was going to tell the people preparing the food to do something to my food. We have been enemies for over a year now. I didnt know she worked here or I would not have bothered coming at all Not very professional behavior if you ask me. You should NEVER have to worry about what's happening to your food PERIOD. I just ended up leaving without paying for or getting my food that I ordered. I have ALWAYS loved Arby's and now I can not eat there anymore. Saddens me.
TT
TWNJ
Nov 2, 2025
2.0
Ordered a 15$ meal, and specifically asked for arbys and horsey sauce. Checked my bags when I arrived home to find NO sauces. I mean it's not very hard. It wasn't busy- and they even asked me both sauces? - I personally cannot stand a plain roast beef and cheese sandwich so I HAVE to have the sauce with the meal - and that's exactly what I wanted. Will not be eating this sandwich & wasted my money since I will not be driving back out. Thank you Bechtle ave for not adhering to a simple customer request.
KL
Katie Lepp
Oct 17, 2025
4.0
Went for lunch. There are so many items to choose from now. Hard to tell that Arby's still sells roast beef. Service was good. Food came quickly. Disappointed with the curly fries. I must have gotten the bottom of the bag. Mostly small bits.