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Brand Certified

Arby's

3.9
(697 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
203 E Leffel Lane, Springfield, OH
45505, United States

Hours

Reviews

3.9
697 reviews
5 stars
316
4 stars
172
3 stars
114
2 stars
39
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, poorly prepared, or unappetizing food, including complaints about old fries and sandwiches that were not fresh.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly during busy hours.

Staff Friendliness

Despite service issues, several customers praised the friendliness and attentiveness of the staff, noting positive interactions.

Cleanliness

Some customers appreciated the cleanliness of the dining area and restrooms, although there were also reports of unsanitary conditions.

Pricing Concerns

Several reviews mentioned that the food was overpriced for the quality received, with some customers expressing dissatisfaction with the value.
  • JS
    John Goddard Sr.
    5 days ago
    4.0
    The fish deluxe was very good.
  • SS
    Scottie
    Feb 19, 2026
    1.0
    Fast food nah more like take 20 minutes in the drive-through the only saving grace to this location is the chick who works the drive-through window she’s my favorite person there
  • KK
    Kimberly
    Jan 17, 2026
    2.0
    Always out of cherry turnovers every time I come around 6 pm
  • KP
    Kelly Powell
    Jan 6, 2026
    5.0
    I love this Arby's. People are always friendly and who is always yummy. I can't say the same for main Street in Springfield
  • TM
    Tree Man
    Dec 10, 2025
    4.0
    Friendly staff and my French dip subs were great.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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