Jimmy John's

Reviews

• TM

  Toto Mili

  Mar 19, 2026
  5.0
  Great sandwiches. Quick and accurate service.
• JK

  Jane Kemper

  Mar 6, 2026
  5.0
  I had placed my order for pick up by accident, called the store and the manager delivered the sandwich himself to help me out! Love this place!
• MP

  marie pellot

  Feb 23, 2026
  1.0
  Tri county location Cincinnati. Guy took the money, touched the broom, then touched the bread before changing his gloves.... so gross.
• AF

  Adrienne Fatzinger

  Jan 9, 2026
  4.0
  This place is fine normally and especially if I am personally picking up, however, I have ordered delivery to my office the last two times and the food has just been dropped off in the lobby on a random Table. Last time I just thought “hmm I was notified that it was out for delivery but seems to be taking a while (the store is almost literally across the street)” and just decided to go look in the lobby (because believe it or not this has happened to me a few times for other JJ orders at my office in Columbus) and there it was! Today I asked that they call/text. I got a silent ring that I actually tried to pick up immediately but it went to voicemail (not my doing) and the next thing I know I get a text with a picture of my food on the table again. This is terrible customer service. Anyone walks in that lobby. I can understand if I am making you wait a ridiculous amount of time to come and get it but this is a small office… but I never get a chance to do even that because it’s just left for anyone to come get it!