Wingstop

3.1
235 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Springdale Springfield Pike. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
11782 Springfield Pike, Springdale, OH
45246, United States

Hours

Reviews

3.1
235 reviews
5 stars
85
4 stars
33
3 stars
24
2 stars
14
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding refunds.

Service Speed

Numerous reviews highlighted long wait times for food, both for in-store and delivery orders.

Food Quality

Feedback on food quality was mixed, with some praising the wings while others complained about cold, undercooked, or poorly seasoned items.

Customer Service

Customer service was frequently criticized for being rude, unhelpful, and lacking proper management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
  • AG
    Amber Gray
    4 days ago
    1.0
    Last time I went order was completely wrong… this time got a nice Hispanic texture hair in my food. Won’t come back
  • ED
    Eyona Davis
    Dec 2, 2025
    1.0
    Poor poor restaurant needs zero review its unacceptable how many so called mistakes they do. Hair in my damn food, missing my 52oz lemonade its ridiculous they always messing up with something sad. Better off going to the one on main street in Hamilton
  • SM
    Sue Miller
    Nov 26, 2025
    1.0
    Ordered for delivery and Wingstop had DoorDash deliver my 50 wings, Harold got out of his vehicle with my wings and a large drink. I did not order a large drink. Harold took the picture, picked up his drink, went back to his car, came back and TOOK MY WINGS back! Manager stated there was a duplicate order…..we could come pick ip the cold wings ourself….did NOT to make fresh AND takes 10 days to refund my money!
  • SV
    Salvador Vasquez
    Nov 2, 2025
    3.0
    Order was done through Door Dash. The Door Dash service and delivery driver were outstanding!! Wingstop shorted our order and refused to refund my money because it was done through Door Dash. The wings were sub par. Some of the wings seemed to only have half of the meat on them yet still counted as part of the complete order. I will not be ordering from Wingstop again.
  • SH
    Samantha H
    Nov 2, 2025
    5.0
    The Hispanic girl with the blue hair is so hardworking and sweet! I honestly could see her as a manager. She’s the best worker there. I’ve been coming to this Wingstop for the past year, and she’s the only worker I’ve consistently seen the whole time. It seems like there’s new management as well. I also love how happy and friendly the team seems to be with each other. I never get a bad meal from this place!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.