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Wingstop

3.1
(240 reviews)

Business Details

(513) 993-1377
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Springdale Springfield Pike. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
11782 Springfield Pike, Springdale, OH
45246, United States

Hours

Reviews

3.1
240 reviews
5 stars
86
4 stars
34
3 stars
24
2 stars
14
1 star
82

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food types.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of communication.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or poorly seasoned items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.

Wait Times

Customers frequently expressed frustration over long wait times for food, both for in-store and online orders.
  • TB
    Teresa Bast
    Jan 26, 2026
    1.0
    I called my order in 45 minutes before I arrived and they forgot to make it no apologies
  • JC
    Jahmai Copeland
    Jan 23, 2026
    1.0
    This place sucks! I placed an order over the phone, I should have known my order wasn’t going to be right because whoever was answering the phone hung up 3 times before I could actually place my order. After finally being able to place my order I pick it up only to find the order was wrong! How can you mess up an order you repeated back to me!!! This place gives Wingstop a bad name. They need to hire responsible people and not children!
  • AG
    Amber Gray
    Jan 8, 2026
    1.0
    Last time I went order was completely wrong… this time got a nice Hispanic texture hair in my food. Won’t come back
  • ED
    Eyona Davis
    Dec 2, 2025
    1.0
    Poor poor restaurant needs zero review its unacceptable how many so called mistakes they do. Hair in my damn food, missing my 52oz lemonade its ridiculous they always messing up with something sad. Better off going to the one on main street in Hamilton
  • SM
    Sue Miller
    Nov 26, 2025
    1.0
    Spoke to the ‘manager’ (I think her name was Patience) said I would receive a gift card for the rude behavior of last manager, who was not employed there anymore. I guess they don’t care because said gift card was never sent to my daughter. Stay away from there. Ordered for delivery and Wingstop had DoorDash deliver my 50 wings, Harold got out of his vehicle with my wings and a large drink. I did not order a large drink. Harold took the picture, picked up his drink, went back to his car, came back and TOOK MY WINGS back! Manager stated there was a duplicate order…..we could come pick ip the cold wings ourself….did NOT to make fresh AND takes 10 days to refund my money! UPDATE: spoke with the NEW manager who asked for an address so she could send a gift card. That was almost 2 weeks ago. Maybe wanted to put us on the black list…

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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