Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,091 reviews
5 stars
274
4 stars
182
3 stars
164
2 stars
109
1 star
362
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of training among staff.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and restrooms.
Customer Experience
Overall, the customer experience was negatively impacted by staff attitudes and service inefficiencies.
- PBParker BrownNov 16, 20251.0I ordered six plain cheeseburgers. I specifically stated "just meat and cheese, nothing else." What I got was six cheeseburgers with everything on them. Ketchup, mustard, onions, pickles, the lot. I stopped eating McDonald's many months ago, but I got it tonight out of necessity due to my work schedule. The prime reason I stopped all that time ago was that my order was never correct, no matter the location. Suffice to say, I am disappointingly unsurprised that nothing has changed.
- JPJim PoppNov 14, 20255.0Quick and easy in and out in only a few minutes, very nice people.
- CHChristopher HodgeNov 11, 20252.0What kind of place charges .50 for a cup of water? Business must be failing with that kind of desperate money gouging.
- DMDeasia MooreOct 29, 20251.0Went for my normal today a Mcchicken and they gave me an old triple fried piece of chicken! Took it back and was served this one and it looks worse than the first one
- SHSam HOct 21, 20252.0I put in an online order and they said it didn’t appear on their screen, which is weird because this is the first time this has ever happened to me at this location. When I showed the white guy with dreads my online order, he didn’t even want to look, he just wanted me to read it. Also, tasting the fries, I can tell the oil hasn’t been changed. I’ve worked at fast food. The food wasn’t warm and I ate it as soon as I got it. Usually the fries are fresh, the food is warm, and the fries aren’t yellow looking at this location. I see new workers. Please change the oil like y’all used to 🙏
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 11723 Princeton Pike, Springdale, OH?
The dine-in hours are Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.
What are the drive-thru service hours at this McDonald's location?
Drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.
Can I order McDonald's delivery online, and what are the delivery hours?
Yes, you can order delivery online. Delivery hours are from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
What mobile apps are available for ordering from McDonald's?
You can order through the McDonald's app available on the Apple App Store and Google Play Store with quick links provided.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, it offers curbside pickup, same-day delivery, and no-contact delivery services.
What should I know about the McDonald's rewards program?
You can earn points for free food through MyMcDonald's Rewards, details are available on their website.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include TCBY for ice cream, LaRosa's Pizzeria for Italian food, and Blue Ash Chili for diner options, providing a variety of dining experiences close by.
Are there any salons or beauty spas near McDonald's at Princeton Pike?
Yes, nearby options include Hair and Image Restoration, SPA REIGN, Beauty By Belle, Hair Design by Nikki, and The Adams Wellness Center for various beauty and spa services.
Can nearby transit or services help me locate or access this McDonald's?
Nearby retail and service locations like GameStop Mall and H&R Block can assist navigation, and the abundance of surrounding businesses like Jared jewelry and Discount Fashion Warehouse make the area easy to identify.