McDonald's

2.9
1101 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11723 Princeton Pike, Springdale, OH
45246, United States

Hours

Reviews

2.9
1,101 reviews
5 stars
277
4 stars
184
3 stars
165
2 stars
109
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold food, incorrect orders, and unsanitary conditions, leading to dissatisfaction.

Pricing Concerns

Several customers expressed frustration over high prices for food and drinks, feeling that the value did not match the cost.

Management Issues

There were complaints about unprofessional management and a lack of training for staff, contributing to overall poor customer experiences.

Positive Experiences

A few customers noted friendly staff and good food, indicating that experiences can vary significantly.
  • MM
    MsGetRightWithGod
    3 days ago
    1.0
    I got food poisoning from eating a steak bagel here Tuesday.... You should be sued and shut down I've never been sick like this in my life I was pooping out blood 😡
  • RR
    Ronald
    Dec 29, 2025
    1.0
    Dear McDonald’s franchise owners, Congratulations. You’ve officially turned a large Coke into a luxury purchase. I stopped in expecting fast food prices and instead got a lesson in how far you think customers can be pushed. $2.25 for a Coke, while a full meal sits around $5, is an impressive level of confidence in your own audacity. I briefly wondered if this pricing strategy came with a mission statement like “They’ll pay it anyway.” Because that’s what it feels like—less about rising costs and more about seeing what you can get away with. Spoiler alert: not everyone’s playing along. When I politely asked about the price, I got the classic franchise-owner shield: “I don’t set the prices,” followed by the drive-thru window being shut like the conversation itself was bad for business. A bold customer-service strategy, clearly approved by ownership. I don’t patronize McDonald’s often, and experiences like this make it easy to stay away. If franchise owners want to price soda like it’s a premium product, they might want to offer premium service to match. Until then, this location—and its pricing philosophy—will be easy to skip.
  • LL
    Legend
    Dec 24, 2025
    1.0
    I just got breakfast for my son and me and the food was cold. My son pancakes and eggs was cold. I got a number 9 and my steak bagel didn't have the sauce that comes with it so they gave me a dry sandwich, I knew not to come here because I had a bad experience with them before. I will not shop here again. We have a family gathering out of town so I couldn't bring back the food just unacceptable.
  • CL
    Chandra Le’Shay
    Dec 24, 2025
    1.0
    Horrible I just came from there 6:10am they gave me cold hash browns and I ordered extra and they had the nerve to give me cold food. My steak bagel looked like a patty and was cold I'm very mad because I'm on my way to work. I will never go there again I'll drive the extra mile. They don't deserve no stars at all need all new workers or something. They was not busy so I don't understand what they doing in there. An they got the nerve to be so expensive. No thank you 👎
  • MB
    Michael Bice
    Nov 25, 2025
    1.0
    Had an online order code TL52 and decided to go through the drive thru. I watched the girl at the window hand my order to the car in front and then take it back and try to hand it to me when I pulled up. I requested new food since idk where the man in the previous car had been. The walked away from the window for 5 seconds and then just handed me the original food. Unsanitary and disrespectful.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 11723 Princeton Pike, Springdale, OH?

The dine-in hours are Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-thru service hours at this McDonald's location?

Drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.