Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold food, incorrect orders, and unsanitary conditions, leading to dissatisfaction.
Pricing Concerns
Several customers expressed frustration over high prices for food and drinks, feeling that the value did not match the cost.
Management Issues
There were complaints about unprofessional management and a lack of training for staff, contributing to overall poor customer experiences.
Positive Experiences
A few customers noted friendly staff and good food, indicating that experiences can vary significantly.
MM
MsGetRightWithGod
3 days ago
1.0
I got food poisoning from eating a steak bagel here Tuesday.... You should be sued and shut down I've never been sick like this in my life I was pooping out blood 😡
RR
Ronald
Dec 29, 2025
1.0
Dear McDonald’s franchise owners,
Congratulations. You’ve officially turned a large Coke into a luxury purchase. I stopped in expecting fast food prices and instead got a lesson in how far you think customers can be pushed. $2.25 for a Coke, while a full meal sits around $5, is an impressive level of confidence in your own audacity.
I briefly wondered if this pricing strategy came with a mission statement like “They’ll pay it anyway.” Because that’s what it feels like—less about rising costs and more about seeing what you can get away with. Spoiler alert: not everyone’s playing along.
When I politely asked about the price, I got the classic franchise-owner shield: “I don’t set the prices,” followed by the drive-thru window being shut like the conversation itself was bad for business. A bold customer-service strategy, clearly approved by ownership.
I don’t patronize McDonald’s often, and experiences like this make it easy to stay away. If franchise owners want to price soda like it’s a premium product, they might want to offer premium service to match. Until then, this location—and its pricing philosophy—will be easy to skip.
LL
Legend
Dec 24, 2025
1.0
I just got breakfast for my son and me and the food was cold. My son pancakes and eggs was cold. I got a number 9 and my steak bagel didn't have the sauce that comes with it so they gave me a dry sandwich, I knew not to come here because I had a bad experience with them before. I will not shop here again. We have a family gathering out of town so I couldn't bring back the food just unacceptable.
CL
Chandra Le’Shay
Dec 24, 2025
1.0
Horrible I just came from there 6:10am they gave me cold hash browns and I ordered extra and they had the nerve to give me cold food. My steak bagel looked like a patty and was cold I'm very mad because I'm on my way to work. I will never go there again I'll drive the extra mile. They don't deserve no stars at all need all new workers or something. They was not busy so I don't understand what they doing in there. An they got the nerve to be so expensive. No thank you 👎
MB
Michael Bice
Nov 25, 2025
1.0
Had an online order code TL52 and decided to go through the drive thru. I watched the girl at the window hand my order to the car in front and then take it back and try to hand it to me when I pulled up. I requested new food since idk where the man in the previous car had been. The walked away from the window for 5 seconds and then just handed me the original food. Unsanitary and disrespectful.
What are the regular dine-in hours for McDonald's at 11723 Princeton Pike, Springdale, OH?
The dine-in hours are Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.
What are the drive-thru service hours at this McDonald's location?
Drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.
Can I order McDonald's delivery online, and what are the delivery hours?
Yes, you can order delivery online. Delivery hours are from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
What mobile apps are available for ordering from McDonald's?
You can order through the McDonald's app available on the Apple App Store and Google Play Store with quick links provided.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, it offers curbside pickup, same-day delivery, and no-contact delivery services.
What should I know about the McDonald's rewards program?
You can earn points for free food through MyMcDonald's Rewards, details are available on their website.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include TCBY for ice cream, LaRosa's Pizzeria for Italian food, and Blue Ash Chili for diner options, providing a variety of dining experiences close by.
Are there any salons or beauty spas near McDonald's at Princeton Pike?
Yes, nearby options include Hair and Image Restoration, SPA REIGN, Beauty By Belle, Hair Design by Nikki, and The Adams Wellness Center for various beauty and spa services.
Can nearby transit or services help me locate or access this McDonald's?
Nearby retail and service locations like GameStop Mall and H&R Block can assist navigation, and the abundance of surrounding businesses like Jared jewelry and Discount Fashion Warehouse make the area easy to identify.