Jimmy John's

3.7
190 reviews

About

Sandwich Restaurant

Location

Jimmy John's
11493 Princeton Pike, Springdale, OH
45246, United States

Hours

Reviews

3.7
190 reviews
5 stars
92
4 stars
37
3 stars
16
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor handling of complaints.

Food Quality

Many customers enjoyed the sandwiches, noting freshness and taste, but some complained about portion sizes and inconsistencies in ingredient amounts.

Delivery Issues

Numerous reviews highlighted slow delivery times, with many customers expressing frustration over orders taking longer than expected.

Cleanliness

Several customers commented positively on the cleanliness of the restaurant, noting it as one of the cleanest locations they have visited.
  • AF
    Adrienne Fatzinger
    3 days ago
    4.0
    This place is fine normally and especially if I am personally picking up, however, I have ordered delivery to my office the last two times and the food has just been dropped off in the lobby on a random Table. Last time I just thought “hmm I was notified that it was out for delivery but seems to be taking a while (the store is almost literally across the street)” and just decided to go look in the lobby (because believe it or not this has happened to me a few times for other JJ orders at my office in Columbus) and there it was! Today I asked that they call/text. I got a silent ring that I actually tried to pick up immediately but it went to voicemail (not my doing) and the next thing I know I get a text with a picture of my food on the table again. This is terrible customer service. Anyone walks in that lobby. I can understand if I am making you wait a ridiculous amount of time to come and get it but this is a small office… but I never get a chance to do even that because it’s just left for anyone to come get it!
  • BS
    Beautiful Spirit
    Oct 29, 2025
    2.0
    Staff was rude just looked at me when I walked in, so I said hi he just said what can I get you. . . No greeting nothing even though I spoke first
  • SC
    Simon Colmenares
    Oct 11, 2025
    1.0
    Good a sandwich with not even two slices of ham. And it’s every time I go there, like no fudging* protein at all. If you come here it is for bread and veggies
  • TL
    Tainted Love
    Aug 24, 2025
    5.0
    I placed an order big order for a birthday party and I was not disappointed The ladies that work there were very nice and friendly Food was amazing and fresh
  • RP
    Ronald Peters
    Aug 4, 2025
    5.0
    Good place to stop. Well informed staff.