Jimmy John's

Reviews

• MP

  marie pellot

  Feb 23, 2026
  1.0
  Tri county location Cincinnati. Guy took the money, touched the broom, then touched the bread before changing his gloves.... so gross.
• AF

  Adrienne Fatzinger

  Jan 9, 2026
  4.0
  This place is fine normally and especially if I am personally picking up, however, I have ordered delivery to my office the last two times and the food has just been dropped off in the lobby on a random Table. Last time I just thought “hmm I was notified that it was out for delivery but seems to be taking a while (the store is almost literally across the street)” and just decided to go look in the lobby (because believe it or not this has happened to me a few times for other JJ orders at my office in Columbus) and there it was! Today I asked that they call/text. I got a silent ring that I actually tried to pick up immediately but it went to voicemail (not my doing) and the next thing I know I get a text with a picture of my food on the table again. This is terrible customer service. Anyone walks in that lobby. I can understand if I am making you wait a ridiculous amount of time to come and get it but this is a small office… but I never get a chance to do even that because it’s just left for anyone to come get it!
• BS

  Beautiful Spirit

  Oct 29, 2025
  2.0
  Staff was rude just looked at me when I walked in, so I said hi he just said what can I get you. . . No greeting nothing even though I spoke first
• SC

  Simon Colmenares

  Oct 11, 2025
  1.0
  Good a sandwich with not even two slices of ham. And it’s every time I go there, like no fudging* protein at all. If you come here it is for bread and veggies
• SD

  Suresh dandu

  Jul 20, 2024
  1.0
  My son went in to order food, Tim Garrison who is preparing food, asked where my son is from, when he answered New Albany, the guy asked for the origin he said Indian, immediately the guy switches to indian accent and mocks my son while preparing food. This is racism and this culture should not be encouraged. When I called back to talk to him, he hung up.