Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 810 Kemper Road in Springdale is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,444 reviews
5 stars
931
4 stars
319
3 stars
97
2 stars
33
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious and fresh.
Service Issues
Multiple reviews highlighted poor customer service, including long wait times and rude staff interactions.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some reviews mentioned areas needing attention.
Pricing Concerns
Several customers felt that the prices were too high for the value received, especially for families.
Atmosphere
While some enjoyed the atmosphere, others felt uncomfortable or unwelcome, indicating inconsistency in customer experience.
- RARash 1138 ANov 8, 20251.0We put our order in & took at least 10 minutes to get it. There was an order of four right before us. They got their burgers out & touched them to open them & found they were ours as well as someone else’s. Our burgers were completely wrong & we got no fries. So they remade our order…sort of. My husband’s & daughter’s wax right, but mine was wrong AGAIN!!! I’d been in the hospital with my little boy for the last few days & hadn’t had breakfast even yet waiting to talk to all the doctors & soothing my son. So, wow!! This really made my day!!!! Absolutely ridiculous!!!!!!
- SMSharica (Mz.amoré)Nov 5, 20255.0Staff was friendly and everyone working had a smile on their face. Very clean. It was moderately busy but food came out quick hot and fresh. Great job guys!
- OTO TomazihNov 3, 20251.0Bad bad bad costumer service… Happened Monday (November 3) between 2:30-3 pm… I made an order for two cheeseburgers all the way with the fries. And it was to go. I took the order. I went back to my place. I opened it and it was the wrong one. I say OK it might happen by mistake. I went back again to accept what’s going on. They didn't accept that. It was their mistake, I asked for exchange. They didn't accept that. I had I make another order and pay for it again. They didn't accept that what happened is their mistake, they argued it’s my mistake.the customer service was suck. I will never recommend that location again or return to it. That location wins the worst service ever. or maybe not to go to any five guys again.
- BUBarno UsmanovaOct 7, 20255.0My kids love the burgers and the fries. Good Job guys
- SKSteve KusnerOct 5, 20251.0Definitely not a Caucasian ran restaurant. I love everyone equally so this isn't about black or white. Sort of....... the atmosphere is not the same as it could/should be....... the saying there goes the neighborhood applies here. I wouldn't feel good about bringing my family here to eat. My opinion, I would shut this location down and reopen in better place, either more towards union center or on the 71 side. This location limits the earning potential tremendously. I wouldnt keep it open another day, whoever owns it needs to wake up. I'd be embarrassed to call that location mine. The owner Definitely had more money than sense. Does Five Guys have an operating standard? Qualifications 4 walls a roof and doors that lock??? Not that my opinion matters, its just weird to me that all these people with enough money to buy a franchise but not enough sense to make it successful. And here I sit struggling to make it week to week but full of common sense. Everyone does not have the same opportunities that is a lie to make the unfortunate less depressed. Zero truth. Working hard is not enough. Work hard all you want the only thing you'll get is a messed up back unless you have connections. Connections. Without connections you will spin your wheels and get nowhere. Write that down. Connections. Thats some Free game for anyone who takes the time to read this. Takr Pride in everything you do and make as many connections as you can in every field. More valuable than gold . Your welcome
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 810 Kemper Road accept reservations?
No, Five Guys at 810 Kemper Road does not accept reservations.
What are the operating hours of Five Guys in Springdale?
Five Guys in Springdale is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at this location?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/springdale/menu.
What meal services are available at this Five Guys?
This Five Guys location serves lunch and dinner.
What types of payment are accepted at Five Guys on Kemper Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer any gluten-free or vegetarian options?
Yes, buns and certain condiments contain gluten, but you can order sandwiches without a bun using wraps or bowls. The veggie sandwich is a combination of peppers, onions, and mushrooms without a veggie patty.
Does this Five Guys location have wheelchair accessibility?
Yes, this location has wheelchair accessible entrances, parking, and restrooms.
What nearby restaurants can I visit before or after dining at Five Guys?
Nearby restaurants include Chili's Grill & Bar, It's Just Wings, Raising Cane's, Panda Express, Romano's Macaroni Grill, McDonald's, and Starbucks.
Are there any nearby stores where I can shop after eating at Five Guys?
Yes, nearby shopping options include Sam's Club, Target Store Springdale, Tinker's Treasures Antique Mall, K&G Fashion Superstore, and Furniture Fair.
How can nearby AT&T and T-Mobile stores be useful when visiting Five Guys at Kemper Road?
The nearby AT&T and T-Mobile stores provide convenient mobile phone and service options if you need to manage your mobile needs before or after dining at Five Guys.