Dunkin'

3.9
561 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springdale, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11595 Princeton Pike, Springdale, OH
45246, United States

Hours

Reviews

3.9
561 reviews
5 stars
284
4 stars
107
3 stars
71
2 stars
25
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their kindness and professionalism, others are criticized for rudeness and unprofessional behavior.

Product Quality

Many customers reported issues with food and drink quality, including incorrect orders, cold items, and poor preparation.

Staffing Issues

Several reviews mention understaffing and its impact on service speed and order accuracy, leading to longer wait times and mistakes.

Cleanliness and Environment

The location is generally described as clean and welcoming, though some customers noted unsanitary practices.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • MW
    Mercedez Waddell
    Nov 4, 2025
    1.0
    The employees acted like I was bothering them by trying to place an order inside. Extremely rude.
  • TP
    Tyler Pflum
    Oct 26, 2025
    1.0
    First of all, I'm a huge Dunkin' loyalist, but this location is horrible and does a tremendous disservice to the brand. Even with no customers in sight, they are still consistently unprepared. After the 3rd time coming here and having this same experience, I will not be coming here again.
  • JT
    Jae T
    Oct 14, 2025
    5.0
    I come to this Dunkin almost weekly and let me tell you about Angelo Massey!!!!!!! He is absolutely amazing. He is funny, kind, and caring. His customer service is top notch. I went in and he was the only person working as the supervisor quit that morning and yet he still held it down. There were a few patrons and he handled it like a champ. Please recognize him as every week he is the reason i come back. I have had a not so good experience with a young lady there a while ago, but Angelo keeps my business. We always have a quick chat and he has never gotten my order wrong. Angelo keeps up the GREAT WORK! See you soon Sirrrr!!!
  • DR
    Denisse Ruiz
    Oct 12, 2025
    1.0
    On google it says closes at 7pm. It’s 650pm and the girl at the cashier said they are closed bc she already counted her register…
  • TM
    Tara McIntosh
    Aug 24, 2025
    5.0
    The customer service is impeccable!! Great service and friendly atmosphere. My favorite place

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Springdale, OH?

Dunkin' in Springdale is open Monday to Saturday from 4:00 AM to 7:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.