Wendy's

3.3
1337 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
890 W Central Avenue, Springboro, OH
45066, United States

Hours

Reviews

3.3
1,337 reviews
5 stars
412
4 stars
308
3 stars
184
2 stars
102
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted cold, stale, or improperly prepared food, with some customers expressing concerns about freshness.

Staffing Problems

Frequent mentions of understaffing and inexperienced employees contributed to slow service and order errors.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Management Concerns

Reviews indicated poor management practices, including lack of organization and inadequate staffing, leading to operational failures.
  • TT
    Tess
    Nov 11, 2025
    1.0
    The food was ok, but they took FOREVER to give us food. Other people came in and got their food in like 10 minutes and we've were waiting for over a half a hour. And there was a hair in my brother's food. Absolutely disappointing and disgusting. Do not come here.
  • CR
    Carrie Robinson
    Nov 11, 2025
    1.0
    If I could give this Wendy’s a zero I would. Waited for 45 min and they never gave us our food. People who came after us got their food. I stood in a restaurant with literally no people, and somehow they forgot our food. 5 employees at least were working in a not busy restaurant . They didn’t offer any refund. No apologies but the sweet guy that took our order.
  • TS
    Tom Stettler
    Nov 2, 2025
    1.0
    The chances of your order getting messed up here are high even if you're dining in. The cashiers we'll find a way to mess up a basic order. They're ketchup dispensers never work and their fountain drink machine is always leaking water. I've had my food burnt and undercooked here. Just go to the Chipotle next door.
  • KD
    Ken D
    Nov 1, 2025
    1.0
    First time stopping at this Wendy’s, they open at 6:30am, I sat at the drive thru board for 10 mins at approximately 7am, completely ignored me, the lights were out inside the restaurant however when I drive through to leave, I saw a woman with colorful hair standing inside. Horrible location, a disgrace to the Wendy’s brand.
  • SS
    Sara Smith
    Oct 24, 2025
    2.0
    I ordered on the mobile app for dinner tonight. My husband and child wanted to try the new chicken tenders but when I went to pick up my order they said they were out of tenders. I had them substitute 10 piece nuggets. Also the bun on my husband's single was hard as a rock, and they messed up my junior bacon cheeseburgers. I had to go back through the drive thru and get them corrected. The staff were all nice but it was annoying having to go back. By the time I got home everything was cold. All in all very disappointed.

Frequently Asked Questions About Wendy's

Is Springboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.