Wendy's

3.3
1350 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
890 W Central Avenue, Springboro, OH
45066, United States

Hours

Reviews

3.3
1,350 reviews
5 stars
414
4 stars
309
3 stars
186
2 stars
103
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, with many leaving without receiving their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Many customers complained about the food being cold, stale, or poorly prepared, with some mentioning health concerns regarding undercooked items.

Staff Attitude

Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and bathrooms, which detracted from the overall experience.
  • GN
    Get Noobed
    4 days ago
    3.0
    I love Wendy's and I usually don't have too many issues with this place but sometimes it just takes too long. I'm typically patient but not waiting at a box for an hour patient. Tonight especially...I ordered at around 11:20 and they close at 12 which yes, I did order an hour before they close and that is on me. I arrived there and there was a car in front of me, sat there for nearly an hour, no response to them so they drove off and I went forward thinking maybe they weren't taking normal orders. Sat there for a good few minutes and as soon as it hit 12 they decided that it was time to speak telling me they were closed and that I should just cancel my mobile. Which I cannot because the app is saying there's an error every time I go to cancel it. It's usually good and I love the food and I should have ordered it earlier though it still makes me upset.
  • NR
    Nora Ramirez
    Dec 31, 2025
    1.0
    If you are going to close your dining room at least put a sign on the door and mention it on your website as well instead of letting the customers walk up to the doors and then make them stand at the locked doors while you stand behind the counter and wave! Do better!
  • TT
    Taylor Trenum
    Dec 28, 2025
    1.0
    Cold food, slick floors all throughout the store, sticky tables, very few drink options, and forgotten items. Only one of the drink machines had ice and both were out of popular drinks and flavor variations. I understand staff shortages but this place is not even meeting the bare minimum. Staff are in no hurry to serve you. Absolutely would not recommend.
  • CH
    Cathy Hensley
    Dec 22, 2025
    1.0
    Nothing like ordering online and watching employees inside completely ignore you. Drive by the window and they scatter like roaches.
  • BN
    Bradley Nocero
    Dec 16, 2025
    2.0
    Waited for 25 - 30 mins to order and get my food with zero explanation as to what was going on. Then after two times of them trying to give me an incomplete order i got my food which was missing an item (of course) and it was terrible. Joke of a location

Frequently Asked Questions About Wendy's

Is Springboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Springboro?

The drive-through is open daily from 6:30 AM to midnight.