Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, with some customers expressing concerns about freshness.
Staffing Problems
Frequent mentions of understaffing and inexperienced employees contributed to slow service and order errors.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Management Concerns
Reviews indicated poor management practices, including lack of organization and inadequate staffing, leading to operational failures.
TT
Tess
Nov 11, 2025
1.0
The food was ok, but they took FOREVER to give us food. Other people came in and got their food in like 10 minutes and we've were waiting for over a half a hour. And there was a hair in my brother's food. Absolutely disappointing and disgusting. Do not come here.
CR
Carrie Robinson
Nov 11, 2025
1.0
If I could give this Wendy’s a zero I would. Waited for 45 min and they never gave us our food. People who came after us got their food. I stood in a restaurant with literally no people, and somehow they forgot our food. 5 employees at least were working in a not busy restaurant . They didn’t offer any refund. No apologies but the sweet guy that took our order.
TS
Tom Stettler
Nov 2, 2025
1.0
The chances of your order getting messed up here are high even if you're dining in. The cashiers we'll find a way to mess up a basic order. They're ketchup dispensers never work and their fountain drink machine is always leaking water. I've had my food burnt and undercooked here. Just go to the Chipotle next door.
KD
Ken D
Nov 1, 2025
1.0
First time stopping at this Wendy’s, they open at 6:30am, I sat at the drive thru board for 10 mins at approximately 7am, completely ignored me, the lights were out inside the restaurant however when I drive through to leave, I saw a woman with colorful hair standing inside. Horrible location, a disgrace to the Wendy’s brand.
SS
Sara Smith
Oct 24, 2025
2.0
I ordered on the mobile app for dinner tonight. My husband and child wanted to try the new chicken tenders but when I went to pick up my order they said they were out of tenders. I had them substitute 10 piece nuggets. Also the bun on my husband's single was hard as a rock, and they messed up my junior bacon cheeseburgers. I had to go back through the drive thru and get them corrected. The staff were all nice but it was annoying having to go back. By the time I got home everything was cold. All in all very disappointed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springboro, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springboro, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 746-7686.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Springboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Springboro, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Springboro?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or via order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Springboro offer delivery and takeout?
Yes, delivery and takeout are both available at this location.
How can I provide feedback or contact the Springboro Wendy's?
You can call the location at (937) 746-7686, use the live chat on the Wendy's Contact page, or fill out a customer satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is accessible on Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
What are some nearby dining options to Wendy's on W Central Avenue?
Nearby dining options include Tim Hortons for coffee and donuts, Chipotle Mexican Grill for Mexican food, Starbucks for coffee and smoothies, Arby's for sandwiches, Taco Bell for fast food Mexican, and Perkins Restaurant and Bakery.
Are there nearby coffee shops near Wendy's for a post-meal drink or morning stop?
Yes, Tim Hortons and Starbucks are located nearby, perfect for coffee, donuts, or smoothies before or after your Wendy's visit.
What local amenities are close to Wendy's that I might visit before or after dining?
Nearby amenities include Sprowls Orthodontics for dental care, Animal Medical Center of Springboro for pet care, PNC Bank, and G.A.C. Fitness gyms, as well as Hampton Inn & Suites for lodging.