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Brand Certified

Donatos Pizza

3.9
(211 reviews)

Business Details

764 Gardner Rd, Springboro, OH
45066, United States
(937) 748-8686
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
764 Gardner Rd, Springboro, OH
45066, United States

Hours

Reviews

3.9
211 reviews
5 stars
116
4 stars
34
3 stars
17
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported issues with poor service, including long wait times and incorrect orders.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including late arrivals, wrong addresses, and missing items.

Food Quality

The quality of food received mixed reviews; while some enjoyed the pizza, others complained about undercooked or burnt items.

Cleanliness

Several customers noted cleanliness issues at the location, including dirty tables and unsanitary conditions.
  • JI
    Joshua Imwalle
    Feb 15, 2026
    1.0
    Waited 2 and a half hours for an order that was canceled after thirty minutes because the driver got lost, even after calling back to confirm the order and explaining how he got lost. Manager “forgot” to notify us. Do not waste your time unless you pick it up yourself.
  • KR
    Kevin Reynolds
    Feb 8, 2026
    5.0
    Called in an order and wonderful young lady named Kayla (sp?) took my order. Pleasant, friendly and very helpful. Wasnt a fan of the italian salad but she mentioned she would be able to make it how I like so I tossed the salad on as well. This young lady was on it and represented the brand very well. Great energy and sounded like she took pride in her work. This is how you do customer service. If management sees this you should clone her.
  • JM
    James Morton
    Mar 4, 2025
    2.0
    The call in service is atrocious. I called in an order. Delivery set for 7:17. At 7:23 I get a text notifying me delivery is now 8:13. I call the store and come to find out they put the order into the wrong store location. One outside their delivery zone. When getting a hold of the store themselves they were very helpful and informative. That’s the only reason I put two stars.
  • BR
    Brad Reffitt
    Mar 14, 2022
    5.0
    Much better than the Middletown location. Food was good and done right and was made right on the time they said it would.
  • TG
    Terri Gliatti
    Aug 15, 2021
    5.0
    Friendly, fast and generous toppings on all their pizzas. The young men working there have alot of joy which they love to share while making your pie!

Frequently Asked Questions About Donatos Pizza

What kind of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Springboro, OH?

Donatos Pizza is open every day from 11:00 AM to 10:00 PM.

Brand Certified Facts from Donatos Pizza

This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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