Business Details
About
Mexican Restaurant
Chipotle Springboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,430 reviews
5 stars
653
4 stars
299
3 stars
113
2 stars
78
1 star
287
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poor portion sizes.
Service Speed
Long wait times for both in-store and pickup orders were a common complaint, with many customers expressing frustration over delays.
Staff Performance
While some reviews praised friendly and helpful staff, others noted rudeness and lack of urgency among employees.
Food Quality
Inconsistent food quality was mentioned, with complaints about stale chips, undercooked rice, and overall dissatisfaction with meal preparation.
- MBMandi BradyNov 12, 20251.0This was so incredibly bad. Wanted 50 minutes in line for our food. Husband went inside to see if we could get it quicker... Nope, drive through was faster but took 50 mins. My order was supposed to be picked up at 610, at 7 we left, asked for a refund as we no longer wanted it and the girl said she didn't know how because it was her 4th day. So we ended up taking it home. The chips were either super stale or over cooked, food was wrong and the burrito was.... Shorter than usual? Mostly I just wished they'd have refunded us. Not worth the nearly hour wait and staff didn't seem to care.
- JNJustin NickelsonOct 29, 20252.0This place can't get a pick-up order to go to save their life. I dont know how difficult it is to put the entire order in the bag but I guess you need a masters degree to achieve this task. Sour cream, black beans, corn...not that hard.
- PSPaul SpringerOct 26, 20251.0DIRTIEST Chipotle I have ever been to. EVERYTHING WAS DIRTY! Almost left when we saw it. Portions were smaller than usual/expected. Will not eat here again
- JAJoseph ArmstrongOct 20, 20252.0There was no white rice available. Ordered a steak bowl, portions were very small, lettuce was not fresh. Ordered chips, they were stale. When I asked for new chips, employee looked at me like I was bothering them. Would not recommend this site.
- KRKaleb RobertsOct 12, 20251.0I ordered an online order for dinner and my pickup was 7:50. i got in line at 7:40 and did not receive my food until 8:55. This is without a doubt the worse fast food place i have ever been to. this has happened multiple times and theres never any transparency or explanation. we just sit there for over an hour waiting and all we get is “sorry for the wait”. i attempted to contact customer support but they are probably worse than this location’s management. i will post pictures of trying to contact them. our food was cold and barely had anything in the bowl and missing ingredients. terrible prices, terrible management, and terrible food. do not recommend ever going.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food and menu does Chipotle Mexican Grill in Springboro offer?
Chipotle Springboro offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Springboro?
Chipotle Springboro is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Springboro provide options for pickup and delivery?
Yes, Chipotle Springboro offers both in-store pickup and delivery services.
How can I order food from Chipotle in Springboro online?
You can order online through Chipotle's official app, the Chipotle website at https://order.chipotle.com/, or via quick links provided for easy access to app ordering.
Does Chipotle Mexican Grill in Springboro have any loyalty or rewards programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Springboro?
You can contact Chipotle Springboro by phone at +1 937-746-1793 or via email at oh.1280.springboro@chipotle.com.
Are there any nearby places where I can grab coffee before or after visiting Chipotle in Springboro?
Yes, nearby coffee options include Tim Hortons and Starbucks, both great spots to enjoy coffee and snacks close to Chipotle.
What hotels are located near Chipotle Mexican Grill in Springboro for visitors?
Nearby hotels include Hampton Inn & Suites Springboro, Hampton Inn & Suites Springboro/Dayton Area South, Hampton by Hilton, Quality Inn Springboro West, and Comfort Inn Springboro, providing convenient accommodations close to Chipotle.
Are there any nearby restaurants or fast food options around Chipotle Springboro?
Yes, nearby eateries include Perkins Restaurant and Bakery, Wendy's, Arby's, Bob Evans, Waffle House, TJ Cinnamons, and Applebee's Grill + Bar for a variety of dining choices.
Is Chipotle Mexican Grill in Springboro accessible via social media platforms?
Yes, Chipotle Springboro is active on multiple social media platforms including Facebook, Instagram, Twitter, Pinterest, and YouTube to keep customers updated and engaged.