Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent, with reports of cold, stale, or incorrect orders, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the dining area and restrooms has been criticized, with multiple mentions of dirty conditions.
Management Issues
Customer experiences with management differ significantly, with some praising managers for their service while others report unprofessional behavior.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
EE
Ernestine
Nov 16, 2025
3.0
I was the only person in line nobody else, I placed a mobile order and they still missed an item from my order….
JR
Jay Rosalian
Sep 15, 2025
1.0
Service was very bad. Managers were not friendly. They were standing and talking but not ready to take my order. They ignored me and food was stale. Dont go to this location. They really dont care and make faces ir look at each other faces if any questions are asked. Avoid Avoid .
SM
Smidge O Midge
Sep 9, 2025
1.0
The fast food industry has given up from top to bottom.
MM
Mike Morris
Aug 2, 2025
2.0
This location is wildly inconsistent depending on who's in charge. When the male manager is running things, it's a smooth experience friendly, fast, and the food is always right. But when either of the two female managers are on duty, brace yourself for eye-rolls, sarcasm, and a clear disdain for customers.
Today was a prime example. I tried to order six biscuits something I’ve been doing daily for two weeks and suddenly it became an ordeal. The cashier acted like I was asking for a favor, not making a purchase. Then the manager got involved, throwing around “corporate policy” like I work for her. I showed a receipt from yesterday where I bought eight biscuits, and she still dismissed it with an eye-roll and a snarky “they shouldn’t have done that.”
Look, I’m not here for drama I just want to pay full price for what I’ve been ordering consistently. The attitude was unnecessary and the customer service was flat-out disrespectful. If this is the tone leadership sets, no wonder the energy shifts so drastically depending on who's managing.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Point, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Point, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 894-3499.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Point Wendy’s serve breakfast?
Yes, this Wendy’s location in South Point, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the South Point Wendy's location currently open?
Yes, South Point Wendy's is open and serving customers every day of the week from 5:30 AM to 1:00 AM.
What are the drive-thru hours for Wendy's in South Point, OH?
The drive-thru is open daily from 5:30 AM until 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the South Point Wendy's offers breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
Delivery availability depends on your location. Please check the Wendy's app or order.wendys.com and enter your address to see if delivery is offered near you.
What payment options are accepted at South Point Wendy's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
How can I contact South Point Wendy's for questions or feedback?
You can call the location directly at (740) 894-3499, or reach Customer Care via live chat on the Wendy's Contact page or by phone at 888-624-8140.
Where is South Point Wendy's located?
South Point Wendy's is located at 380 County Rd 410, South Point, OH 45680, USA.
How can nearby places like Speedway gas station help when visiting Wendy's?
Speedway gas station nearby can be convenient for refueling your vehicle before or after visiting Wendy's for a meal, enhancing a quick and efficient stop.
What other dining options are near Wendy's in South Point?
Near Wendy's, you can find places like Tudor's Biscuit World offering comfort food and Yummy Express, a Chinese and Asian restaurant, for alternate meal choices.
Are there any nearby services for customers visiting Wendy's in South Point?
Yes, nearby services include LibertyX Bitcoin ATM, Western Union for money transfers, and Fiesta Salons for beauty and spa needs, providing convenience alongside your visit to Wendy's.