Chipotle Mexican Grill

2.9
523 reviews
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About

Mexican Restaurant
Chipotle South Lebanon #2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
674 Corwin Nixon Blvd, South Lebanon, OH
45065, United States

Hours

Reviews

2.9
523 reviews
5 stars
164
4 stars
69
3 stars
39
2 stars
36
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many experiences highlighting staff being dismissive or unhelpful.

Food Quality

The food quality was inconsistent, with several complaints about small portions, bland flavors, and issues with freshness.

Cleanliness

Multiple reviews noted that the restaurant was often dirty, with overflowing trash and unsanitary conditions in the bathrooms.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with online ordering.

Management Issues

Several customers expressed concerns about management practices, including staff training and handling of customer complaints.
  • DG
    Devon Galett
    6 days ago
    1.0
    Honestly couldn't get food. Closed three hours early right after serving high-school kids. Not sure why, just killed the lights and turned off the drive through.
  • AA
    Alex
    6 days ago
    3.0
    Gave it 3 stars only because all the tables were dirty and the trash cans were full, while the store was pretty empty and the employee were just on their phones. Food wise, this Chipotle was not stingy on the portions. Its rare to find one like this when it comes to portions, and the food was fresh not dry and old. Just need to keep the store clean and they'll be good, no one wants to eat in filth.
  • AM
    Alejandra Madrigal
    Jan 1, 2026
    5.0
    Esta bien atienden rápido son amables ! Solo que pusieron muy pero muy poca proteína a el burrito
  • SS
    Solopreneur Solutions
    Dec 28, 2025
    1.0
    We have attempted to order through the app 4 times and it never works. That is four orders they missed.
  • MM
    Melissa “Missy”
    Dec 20, 2025
    5.0
    Great food, great service, clean dinning room as always. Icing in the cake, a new manager named Sarah was awesome too! Nice to see an employee always with a smiling face and such a pleasant attitude! Makes coming to this location, even if its a little out of the way, worth the extra drive!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Lebanon serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in South Lebanon?

The restaurant is open daily from 10:45 AM to 11:00 PM.