Business Details
About
Mexican Restaurant
Chipotle South Lebanon #2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
509 reviews
5 stars
154
4 stars
68
3 stars
38
2 stars
37
1 star
212
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, along with poor service experiences.
Food Quality
Many customers expressed dissatisfaction with food quality, including issues with portion sizes, freshness, and flavor.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, particularly with online and pickup orders.
Staffing Issues
Reviews indicated that the restaurant is often short-staffed, leading to slow service and inadequate food preparation.
- CRCarl Rose6 days ago5.0Great and fast service
- JWJohn WipprechtNov 11, 20253.0I had a hard time with how to rate my review. The staff are amazing. The restaurant is very clean for the most part. Trash gets overloaded from time to time but I come there for the food, which is 9.5/10. They are always stocked with ingredients and seem to always have a head start on items that are getting low. Most chipotle that I visit are almost always out of something that I want. This location has a huge disappointment for me and that is the female manager. Literally every single time I’m in there she is yelling at a team member in front of the guests. I get wanting to run a tight restaurant however there is a time and a place for correcting a staff behavior and that is never right to do in front of guests. Like I said this is not a one off occurrence this is more times that I can remember. She needs re evaluated immediately. Great location though. Manager gets zero stars from me
- MMMakaylaNov 9, 20255.0I have had a few bad experiences here but came back tonight and I believe the manager name was Sarah, but she was wonderful. My bowl was made perfect and she was very kind and patient with me even though we were having issues with the app. if she’s working I’ll definitely be back!!
- KDKaren DunhamOct 17, 20251.0Bathrooms are super disgusting and the place is extremely dirty.
- CMChloe McclarenOct 7, 20251.0orders were wrong, multiple entrees completely ruined. SOUR CREAM WAS BAD (expired, not good, out of date). Got ahold of the manager on duty, she was extremely rude unprofessional. Couldn’t get a word out without her over speaking. “This can go 1 of 3 ways” and told me what I needed to do NONE OF THEM BEING A REFUND. She did not handle appropriately. LOOK THROUGH THESE REVIEWS HORRIBLE
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in South Lebanon serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in South Lebanon?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in South Lebanon located?
It is located at 674 Corwin Nixon Blvd, South Lebanon, OH 45065.
How can I place an order online for Chipotle Mexican Grill South Lebanon?
You can order online through the Chipotle website or app, such as at https://order.chipotle.com/ or via their Apple app link.
Does Chipotle Mexican Grill South Lebanon have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill South Lebanon welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers, reflecting an inclusive environment.
What nearby restaurants are close to Chipotle Mexican Grill South Lebanon for additional dining options?
Nearby restaurants include Teriyaki Madness (Asian fusion/Japanese), White Castle (burger fast food), Dickey's Barbecue Pit (American barbecue), Pizza Hut Express (pizza fast food), and Waffle House (breakfast and brunch).
Are there nearby coffee shops close to Chipotle Mexican Grill South Lebanon?
Yes, several Starbucks locations are nearby for coffee or smoothie options before or after your meal at Chipotle.
What nearby services could be useful if visiting Chipotle Mexican Grill in South Lebanon?
Nearby services include Firestone Complete Auto Care for vehicle needs, PetSmart Grooming for pet care, LCNB National Bank for banking, and CVS Pharmacy for medical or shopping needs.
How can customers stay connected with Chipotle Mexican Grill South Lebanon on social media?
Customers can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and promotions.