Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,623 reviews
5 stars
383
4 stars
267
3 stars
245
2 stars
171
1 star
557
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food that did not match what was ordered.
Food Quality
Numerous reviews mentioned receiving cold, old, or inedible food, including complaints about moldy items and food poisoning.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of urgency in serving customers.
Management Issues
Customers expressed dissatisfaction with management, citing poor oversight and lack of training for employees.
- EAEddie AdamsNov 8, 20251.0The food is good and some of the services is good but one manger Lenerd was very rude and mean they didn't make my food right at all I asked for bacon on one of my sandwich and they charged me for it and didn't put the bacon on their
- IRI RichOct 16, 20251.0You'd think after waiting in line for so long that the food would, at the very least, be fresh. NOT 🚫 mold. cold. vomit-ocious 🤮🤮🤮 whole bag goes in the trash
- BKBrian KnisleyOct 8, 20251.0Stay away
- DODemi OverleySep 28, 20251.0They always get the combo sizes wrong or forget a part of my order and there's no way to get a refund for mobile pickup orders. Drive thru is insanely slow, usually takes 20-30 minutes, so plan for that, even when doing mobile pickup. Today i was given a small fry when I ordered and paid for a large combo and my burger wrapper was torn open before I unwrapped it, not to mention the eggshell I just pulled out of the burger. It just keeps getting worse
- TMTae MSep 22, 20251.0They made me wait 10 mins and never came back to take my order. There were no cars in line or anything… I pulled up and saw the workers bent over the counters talking and laughing. This is completely unacceptable… from the manager to the employees… THROW THE WHOLE CREW OUT SMH!
Frequently Asked Questions About Wendy's
Is 685 Mayfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Euclid, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Euclid, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 291-4242.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 685 Mayfield Wendy’s serve breakfast?
Yes, this Wendy’s location in South Euclid, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 4037 Mayfield Road, South Euclid, OH?
The drive-thru is open every day from 6:30 AM to 1:00 AM.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website by selecting this location.
Is there a Wendy's delivery service available near me?
Delivery may be available. Check by entering your address on order.wendys.com or via the Wendys app to see if delivery is offered in your area.
What payment methods does Wendy's at 4037 Mayfield Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s location for feedback or questions?
You can call (216) 291-4242, use the Customer Care live chat on their Contact page, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the online menu, mobile app, and in-restaurant nutrition posters, with staff happy to assist.
Are there other fast food restaurants near Wendy's at 4037 Mayfield Road?
Yes, nearby fast food options include another Wendy’s, KFC, Rally’s at 4000 Mayfield Road, and Burger King, providing variety if you want to explore different meals.
What automotive services are located near Wendy's at 4037 Mayfield Road?
Nearby automotive services include Take 5 Oil Change, Arsenal Motorcycle Parts, NTB National Tire and Battery, Tire Kingdom, and more, convenient if you need vehicle maintenance before or after your meal.
Are there any beauty salons or spas near Wendy’s at 4037 Mayfield Road?
Yes, nearby beauty and spa options include Beauty Fixx, Barbers By Defranco, Revamp Luxe, R.E.D Space Salon, and Two Cousins Plus, great for a self-care visit along with your meal trip.