Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,627 reviews
5 stars
385
4 stars
267
3 stars
245
2 stars
170
1 star
560
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned receiving old or cold food, with several customers experiencing food safety issues.
Management Issues
Numerous comments indicated mismanagement, with staff appearing untrained and unprofessional, leading to chaotic service.
Customer Experience
Overall, customers expressed frustration with their experiences, often stating they would not return to this location.
- ETElizabeth TorresDec 28, 20255.0Todo rico
- N4Nicole 4811Dec 24, 20251.0The Wendy's at 4037 Mayfield Rd is the worst of them all. It is extremely mismanaged. The service is terrible and the delivery service is just as bad. They often fail to put the entire order in the bag but won't refund the money. When attempts to contact them are made, there is no reply. This will be my last time going to Wendy's.
- AWAutumn WareDec 20, 20251.0The WORST Wendy’s to go to, they keep you waiting forever, don’t get your order right and aren accommodating. If I could give zero stars I would absolutely.
- MSMandel SpellsDec 20, 20253.0I have gotten the wrong food from time to time. I don't believe they toast the buns.Anymore
- DMDevonte MaddoxDec 2, 20251.0The nastiest attitude at the drive thru 12/2/25 4:50pm. I asked wha comes on a double stack and whoever the lady is taking orders huffed and puffed as if I was bothering her. If you don’t want your job you always have the option to quit
Frequently Asked Questions About Wendy's
Is 685 Mayfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 4037 Mayfield Road, South Euclid, OH?
The drive-thru is open every day from 6:30 AM to 1:00 AM.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website by selecting this location.
Is there a Wendy's delivery service available near me?
Delivery may be available. Check by entering your address on order.wendys.com or via the Wendys app to see if delivery is offered in your area.
What payment methods does Wendy's at 4037 Mayfield Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s location for feedback or questions?
You can call (216) 291-4242, use the Customer Care live chat on their Contact page, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the online menu, mobile app, and in-restaurant nutrition posters, with staff happy to assist.
Are there other fast food restaurants near Wendy's at 4037 Mayfield Road?
Yes, nearby fast food options include another Wendy’s, KFC, Rally’s at 4000 Mayfield Road, and Burger King, providing variety if you want to explore different meals.
What automotive services are located near Wendy's at 4037 Mayfield Road?
Nearby automotive services include Take 5 Oil Change, Arsenal Motorcycle Parts, NTB National Tire and Battery, Tire Kingdom, and more, convenient if you need vehicle maintenance before or after your meal.
Are there any beauty salons or spas near Wendy’s at 4037 Mayfield Road?
Yes, nearby beauty and spa options include Beauty Fixx, Barbers By Defranco, Revamp Luxe, R.E.D Space Salon, and Two Cousins Plus, great for a self-care visit along with your meal trip.