Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,734 reviews
5 stars
558
4 stars
370
3 stars
309
2 stars
172
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold meals, spoiled ingredients, and incorrect items being served.
Management Concerns
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and food contamination.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- TMtena mcculloughNov 12, 20255.0I hadn't been in here in years. I had the kids and they wanted it. Inside was very clean. The young man helping was very respectful & the food was hot.
- VMVanesha MatthewsNov 6, 20255.0Delicious
- AMAdrian MalroyOct 31, 20251.0Got there around 7:45 the doors were locked and couldn't pick up my mobile order, waited for someone to come outside to ask about it , talked to them and I didn't even end up Getting my food but I couldnt even refund it
- DBDoug BurchettSep 12, 20251.0Sausage mcmuffin with egg...egg was spoiled this is the 3rd time....done with McDonald's
- AMAnonymous MomSep 9, 20251.0WORST LOCATION EVER. DRIVE FIVE MINUTES TO THE MAYFIELD ONE FOR WAY BETTER FOOD AND SERVICE AND CORRECT ORDERS. This location screws up every single time and I don’t mean that lightly … every …. Single …… time. Food is cold or missing things or the employees are clueless. Not worth spending your money here. It took several screws ups for me to waste my time putting this review up but I’ve lived here ten years and my order has never been right from here. They should just close.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4500 Mayfield Rd, South Euclid, OH?
McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 7:00 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use their official app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food with the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places where I can get a haircut before or after visiting McDonald's?
Yes, nearby hair salons include Transformers Hair Studio, Mirrorcles Beauty Salon, Best Cuts, Signatures Style Lounge, and Great Clips, making it convenient to combine your visit.
Can I enjoy a coffee near McDonald's at 4500 Mayfield Rd?
Yes, nearby coffee shops include Starbucks and Coffee Phix Café, great spots for a coffee before or after your meal.
Are there any other dining options near this McDonald's location?
Nearby restaurants include Eat at Joe's (American and breakfast), Panda Buffet (buffet style), Cleveland Daiquiri Factory (bar and restaurant), and AFRIKA Taste And Lounge (African cuisine).
What nearby services or stores might be useful when visiting McDonald's?
Nearby services include Marc's Stores and CVS Pharmacy for shopping and pharmacy needs, Mr. Tire Auto Service Centers for automotive care, and LibertyX Bitcoin ATM for cryptocurrency transactions.