McDonald's

3.4
1738 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4500 Mayfield Rd, South Euclid, OH
44121, United States

Hours

Reviews

3.4
1,738 reviews
5 stars
559
4 stars
370
3 stars
308
2 stars
173
1 star
328

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food quality problems.

Service Quality

Feedback highlighted a mix of rude and unprofessional staff behavior, with some positive mentions of friendly service.

Cleanliness

While some reviews praised the cleanliness of the dining area, others noted unsanitary conditions and issues with food preparation.

Operational Hours

Customers expressed frustration over inconsistent operating hours and early closures, impacting their ability to place orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about the quality of certain menu items.
  • NH
    Naomi Harris
    6 days ago
    2.0
    Okay so shame on me for not eating breakfast.You know how it is your stomach growling and you like you know what I'm gonna grab something from McDonald's. Well people pay attention to your food because that quarter pounder thats guaranteed to be fresh is not guaranteed to be cooked all the way through. They need some adult management and more than one individual cause i swear if i get sick im suing.
  • KJ
    Kenneth Jones
    Jan 3, 2026
    1.0
    There’s a Karen manager whose shifts consistently coincide with slower service and visible staff discontent. The drive-thru backs up and the overall experience suffers whenever they are in charge.
  • NF
    Nick Farinacci (Farnaccicci)
    Dec 26, 2025
    1.0
    All horrible! Saw a worker smoke weed in his car in between his shift. Another worker took forever to take the order. Lastly, the order IS ALWAYS WRONG!!! A part of my order was a plain double cheeseburger. First time around they completely forgot it, which is fair because it was a big order. Second time around, ask for just the plain double cheeseburger and apparently they think a plain burger means with onions on top (even though on the screen it says “just American cheese”).
  • GR
    Garrett Royal
    Dec 14, 2025
    1.0
    Location forgot half our order. I usually check, but didn't this particular time. They also put a punctured syrup packet in our bag, which got over everything.
  • KB
    Ko Bell
    Nov 30, 2025
    2.0
    Today is the day i realized that a "Big Breakfast" is nothing but a biscuit, sausage and egg sandwich with a hash brown broken down for $3.00 more and it didnt even look appetizing. It was lukewarm and tasted like defrost.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4500 Mayfield Rd, South Euclid, OH?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 7:00 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.