Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food quality problems.
Service Quality
Feedback highlighted a mix of rude and unprofessional staff behavior, with some positive mentions of friendly service.
Cleanliness
While some reviews praised the cleanliness of the dining area, others noted unsanitary conditions and issues with food preparation.
Operational Hours
Customers expressed frustration over inconsistent operating hours and early closures, impacting their ability to place orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about the quality of certain menu items.
NH
Naomi Harris
6 days ago
2.0
Okay so shame on me for not eating breakfast.You know how it is your stomach growling and you like you know what I'm gonna grab something from McDonald's. Well people pay attention to your food because that quarter pounder thats guaranteed to be fresh is not guaranteed to be cooked all the way through. They need some adult management and more than one individual cause i swear if i get sick im suing.
KJ
Kenneth Jones
Jan 3, 2026
1.0
There’s a Karen manager whose shifts consistently coincide with slower service and visible staff discontent. The drive-thru backs up and the overall experience suffers whenever they are in charge.
NF
Nick Farinacci (Farnaccicci)
Dec 26, 2025
1.0
All horrible! Saw a worker smoke weed in his car in between his shift. Another worker took forever to take the order. Lastly, the order IS ALWAYS WRONG!!! A part of my order was a plain double cheeseburger. First time around they completely forgot it, which is fair because it was a big order. Second time around, ask for just the plain double cheeseburger and apparently they think a plain burger means with onions on top (even though on the screen it says “just American cheese”).
GR
Garrett Royal
Dec 14, 2025
1.0
Location forgot half our order. I usually check, but didn't this particular time. They also put a punctured syrup packet in our bag, which got over everything.
KB
Ko Bell
Nov 30, 2025
2.0
Today is the day i realized that a "Big Breakfast" is nothing but a biscuit, sausage and egg sandwich with a hash brown broken down for $3.00 more and it didnt even look appetizing. It was lukewarm and tasted like defrost.
What are the regular operating hours of McDonald's at 4500 Mayfield Rd, South Euclid, OH?
McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 7:00 AM to 10:00 PM, Saturday from 7:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use their official app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Does this McDonald's offer any rewards or loyalty programs?
Yes, you can earn points for free food with the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places where I can get a haircut before or after visiting McDonald's?
Yes, nearby hair salons include Transformers Hair Studio, Mirrorcles Beauty Salon, Best Cuts, Signatures Style Lounge, and Great Clips, making it convenient to combine your visit.
Can I enjoy a coffee near McDonald's at 4500 Mayfield Rd?
Yes, nearby coffee shops include Starbucks and Coffee Phix Café, great spots for a coffee before or after your meal.
Are there any other dining options near this McDonald's location?
Nearby restaurants include Eat at Joe's (American and breakfast), Panda Buffet (buffet style), Cleveland Daiquiri Factory (bar and restaurant), and AFRIKA Taste And Lounge (African cuisine).
What nearby services or stores might be useful when visiting McDonald's?
Nearby services include Marc's Stores and CVS Pharmacy for shopping and pharmacy needs, Mr. Tire Auto Service Centers for automotive care, and LibertyX Bitcoin ATM for cryptocurrency transactions.