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Five Guys

4.2
(859 reviews)

Business Details

13971 Cedar Road, South Euclid, OH
44118, United States
(216) 320-1700
https://restaurants.fiveguys.com/13971-cedar-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13971 Cedar Road in South Euclid is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
13971 Cedar Road, South Euclid, OH
44118, United States

Hours

Reviews

4.2
859 reviews
5 stars
482
4 stars
204
3 stars
70
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff and quick service, while others reported long wait times and order inaccuracies.

Food Quality

Food quality is inconsistent; while many enjoyed the burgers and fries, several customers experienced issues with undercooked or poorly prepared items.

Pricing Concerns

Numerous customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost does not match the quality of food.

Cleanliness and Environment

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted issues with the restaurant's condition and staff behavior.
  • TS
    Tim Straus
    Jan 15, 2026
    5.0
    They messed up my order and when I came back in to get it corrected and the manager personally corrected it for me. Mistakes happen but a manager correcting issue right away is something I really appreciate.
  • A
    조희주
    Dec 17, 2025
    5.0
    The hamburger was delicious, and the staff were very friendly.
  • SH
    Shona Hill
    Dec 15, 2025
    1.0
    BAD SERVICE/HORRIBLE FOOD!
  • MU
    Mark U
    Dec 1, 2025
    1.0
    Wow! Over $20 for a bacon double cheeseburger reg. Drink and small fry. They used to put a decent amount of bacon on the burger. Now it's just a few crumbles. How does this place even exist with those prices. Sorry Five Guy's, this was my last visit.
  • RJ
    Reese Jones
    Oct 27, 2025
    1.0
    I wish the employees would work as hard as they try to hide in the back on their phones. Even the manager is peeking threw the doors. She eating in the back while I wait for 20 mins for my food. This place is going down.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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