Chipotle Cedar Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness to customers.
Food Quality
Many customers reported issues with food quality, including undercooked rice and meat, incorrect orders, and stale ingredients.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining and food preparation areas.
Order Accuracy
A significant number of reviews mentioned incorrect orders and issues with online order fulfillment, leading to customer frustration.
AB
Ava Bruner
6 days ago
2.0
Frequently not prepared for customers and service is untimely and unkind.
MM
Mariah
Dec 29, 2025
1.0
I normally do not go to this location because of the young workers but it's closet to my house in the winter. The last two times the workers were rude but specifically this time; I went there around 7pm today, they already had attitudes while making my bowl and then to top it off, I would ask questions abt items on the men and they completely ignored me until I asked the young lady at checkout. I do not know their names but one had straight long braids to the back and the other had single braids w curls. Terrible customer service, then when I got home the rice was hard.
TW
Tink Wilson
Dec 13, 2025
5.0
WHOEVER was on the grill last night meaning ( December 12th ) did absolutely AMAZING !! EVERYTHING was perfect !! Best chipotle I’ve had in my life . That team together worked like a team should ! Everything was so fast and on point
KF
Krystal Farragher
Dec 7, 2025
5.0
I go to this chipotle often as I live directly next to it. I would say 8 times out of 10 the workers do a good job. I want to recognize and point out that there is a young man, late teens or early twenties (maybe Hispanic…not exactly sure) who works in there and legit runs the line by himself most times I go in and does a phenomenal job. He’s been there for at least several months. He does such a great job getting customers orders prepared, never has an attitude like some of the other workers I’ve encountered, and is also friendly at the same time. I work in customer service and although I don’t expect to be served like I’m the queen in chipotle, It’s always nice to know I will get decent service here majority of the time. Anyways, chipotle give that man a raise. I went and ordered food on 12/7 at 3:00 pm :)
DS
David S
Nov 29, 2025
1.0
They staff gave me attitudes about service and food availability and then mumbles it aint her fault on 11/29 at 9:00 pm. Just general mean dispositions because im
white or ugly or whatever. i see why this place has 3 stars and now they earned another 1 star!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Cedar Center located?
Chipotle Mexican Grill Cedar Center is located at 13937 Cedar Rd, South Euclid, OH 44118.
What are the operating hours for Chipotle Mexican Grill Cedar Center?
Chipotle Mexican Grill Cedar Center is open daily from 10:45 AM to 11:00 PM.
What services does Chipotle Mexican Grill Cedar Center offer for food pickup and delivery?
They offer both in-store pickup and delivery services for customers.
Does Chipotle Mexican Grill Cedar Center support online ordering?
Yes, customers can order online through their website or the Chipotle app.
What type of food and ingredients can I expect at Chipotle Mexican Grill Cedar Center?
They serve fast-casual Mexican food with a customizable menu including burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
How does Chipotle Mexican Grill Cedar Center support sustainable food practices?
They prioritize sourcing ingredients from farms with humane and sustainable practices, following their 'Food with Integrity' principles.
Can I earn rewards or get special offers at Chipotle Mexican Grill Cedar Center?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Cedar Center LGBTQ friendly?
Yes, Chipotle Mexican Grill Cedar Center welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after eating at Chipotle Mexican Grill Cedar Center?
You can visit Starbucks or Panera Bread, both nearby, for coffee or a bakery option before or after your meal.
Are there any educational centers close to Chipotle Mexican Grill Cedar Center?
Yes, the Huntington Learning Center and the National Council for History Education are nearby, offering tutoring and educational services.
Which nearby service locations might be useful when visiting Chipotle Mexican Grill Cedar Center?
Nearby services include The UPS Store for shipping and printing, Sprint Store and RadioShack for electronics needs, and Essential Accounting Consultants for tax services.