Chipotle Cedar Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
Many customers reported issues with food quality, including undercooked rice and meat, stale chips, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions and unkempt dining areas.
Staffing Issues
Several reviews mentioned that the location is often understaffed, leading to slow service and unprepared food items.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and accountability for staff behavior and food preparation.
VC
Virginia Clark
5 days ago
1.0
I ordered a salad and got to the register and cashier said they didn’t have any. I said they why did you let me order and you didn’t have any dressing. She said she would ask the manager if I could wait a moment. Of course I’m standing there and she did not ask. Only to have a guy ask what I needed and he went to make some vinegarette. She said she was still waiting on her customers and I said I am a customer. What is wrong with these you people?
I did get the vinegarette but she needs to go home her customer service is not good at all and also the utensils were not stocked. Terrible!!!!
RH
Raina Hunter
Nov 12, 2025
1.0
Came in to order and the workers were just looking at me and taking amongst themselves. The food could’ve definitely been better. Literally bit into a bone, blocks of cheese in my bowl, and the chicken is all fatty.
MT
Marie T
Nov 9, 2025
1.0
These girls that’s working in here have bad attitudes . I asked the cashier multiple times if I could get a vinaigrette and she ignored me and when I kept asking she gets an attitude and throws them in the bag ? Why do they feel like it’s their food ???? The other worker gets mad because I took the last of the steak oh well this chipotle is terrible I will not be back. Need better customer service and friendly people only person was nice was the guy. The cashier was also high her eyes were really red and low. Pathetic I will not be back u guys need to fire her asap
JO
Jackson O'Neill
Oct 30, 2025
1.0
As someone who gets chipotle almost everyday, this is probably the worst location out of the dozen plus I have been to, they open and don’t have steak, salsa, and other necessities even made yet. Constant shortfalls on orders, employees don’t care and laugh when they don’t have ingredients. Stay away find a different chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Cedar Center located?
Chipotle Mexican Grill Cedar Center is located at 13937 Cedar Rd, South Euclid, OH 44118.
What are the operating hours for Chipotle Mexican Grill Cedar Center?
Chipotle Mexican Grill Cedar Center is open daily from 10:45 AM to 11:00 PM.
What services does Chipotle Mexican Grill Cedar Center offer for food pickup and delivery?
They offer both in-store pickup and delivery services for customers.
Does Chipotle Mexican Grill Cedar Center support online ordering?
Yes, customers can order online through their website or the Chipotle app.
What type of food and ingredients can I expect at Chipotle Mexican Grill Cedar Center?
They serve fast-casual Mexican food with a customizable menu including burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
How does Chipotle Mexican Grill Cedar Center support sustainable food practices?
They prioritize sourcing ingredients from farms with humane and sustainable practices, following their 'Food with Integrity' principles.
Can I earn rewards or get special offers at Chipotle Mexican Grill Cedar Center?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Cedar Center LGBTQ friendly?
Yes, Chipotle Mexican Grill Cedar Center welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after eating at Chipotle Mexican Grill Cedar Center?
You can visit Starbucks or Panera Bread, both nearby, for coffee or a bakery option before or after your meal.
Are there any educational centers close to Chipotle Mexican Grill Cedar Center?
Yes, the Huntington Learning Center and the National Council for History Education are nearby, offering tutoring and educational services.
Which nearby service locations might be useful when visiting Chipotle Mexican Grill Cedar Center?
Nearby services include The UPS Store for shipping and printing, Sprint Store and RadioShack for electronics needs, and Essential Accounting Consultants for tax services.