Arby's

Reviews

• LS

  Lorelei Scott

  2 days ago
  5.0
  Love the food, it was very hot and fresh. Would send everyone their
• CL

  Christine Lattiemore

  4 days ago
  3.0
  During this visit, my husband and I placed a drive-through order totaling $16.22. After leaving the window, we discovered that our order had not been completed properly, even though the employee stated that everything had been provided. I returned inside the restaurant to address the issue. While inside the establishment, I was informed by other patrons that the worker had been speaking negatively about my husband and me to other employees immediately after we left the drive-through window. Hearing that an employee was openly speaking about customers in this manner was extremely disappointing and unprofessional. I then brought the matter to the attention of the manager on duty. Unfortunately, his response was also concerning. He stated that because he did not personally hear the comments, he could not address the situation. He also mentioned that both he and the employee work multiple jobs and that the restaurant is short-staffed. At no point during this interaction did he apologize for the situation or acknowledge that this type of behavior toward customers is unacceptable. While I understand that staffing challenges exist in many restaurants, that does not excuse employees speaking negatively about customers or management dismissing legitimate concerns without professionalism.
• JH

  Jessie Clemmons Holt

  Feb 27, 2026
  1.0
  Asked for a specific order. Once I reached my destination, found out it was wrong and the food looked like it had been sitting for a while.
• JH

  jamilah hayes

  Feb 24, 2026
  4.0
  I guess fast food just isn't fast anymore.
• RP

  Reyna Pereda

  Feb 13, 2026
  1.0
  We ordered through the drivethru and when we approached to pick up at our window an order was not made and the cashier told us that the night shift manager did not take our order, we asked her if we could do it there and she said no and we said why and they did not give us reason, they were rude apparently they are discriminatory with Latin people they treated us super bad it was very unpleasant.