Dairy Queen Grill & Chill

4.2
1229 reviews
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Business Details

5043 N Walnut St, South Bloomfield, OH
43103-1032, United States
(740) 983-4548
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5043 N Walnut St, South Bloomfield, OH
43103-1032, United States

Hours

Reviews

4.2
1,229 reviews
5 stars
658
4 stars
323
3 stars
145
2 stars
46
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for ice cream and certain menu items like burgers and blizzards, though there were complaints about inconsistencies and cold fries.

Service Speed

Many reviews highlighted slow service, particularly during peak times, with suggestions for more staff to handle the volume.

Customer Service

While some customers praised friendly and helpful staff, others reported issues with incorrect orders and lack of acknowledgment from employees.

Cleanliness

The dining area received mixed reviews, with some noting cleanliness while others pointed out issues like greasy floors.

Order Accuracy

Several customers experienced problems with incorrect orders or missing items, leading to frustration.
  • JR
    Jennifer Rittgers
    Oct 21, 2025
    5.0
    I ran a DQ for 26 years. I haven't had it much since I left four years ago. I picked up some this afternoon for my son and I. The ice cream was fantastic and the food was perfect. I know how hard it is to have and keep good help. Every time I stop by this location they do great. Keep up the good work South Bloomfield staff 😊
  • JS
    Jody Shockley
    Oct 3, 2025
    3.0
    Convenient location. Very slow service. Need more employees at peak times. Hard for small kids to wait. Also DoorDashers wait forever and typically add 10-15 minutes to delivery time. Staff lack training and resources to get the job done quickly.
  • DS
    Donald S
    Jul 18, 2025
    5.0
    Hot dogs 🌭 and hamburgers 🍔 are good
  • MG
    M G
    Jun 15, 2025
    3.0
    Didn't get what I ordered. Fries were cold and not even what I ordered.
  • MP
    Marc Petrie
    Jun 9, 2025
    1.0
    To preface, I did not receive a receipt so I can't go take this feedback to DQ directly so this is the avenue I have to take: Ordered a Brownie & Oreo cupfection, literally all the white in there is marshmallow, not a single bit of ice cream. The cone, that was supposed to be a medium (I know it's missing the slightest because he took a lick before I took the photo) - I'm the first to make an excuse for bad service or a subpar menu item, but to not even try to attempt completing a menu item and under serving the other- for $9 that wild- and the drive is 15 minutes each way. We were both just so frustrated that we drove to the one on stringtown to order it again because if this is acceptable for the people there that just served this, there is no addressing it with them understanding the issue at hand.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.

What are the regular opening hours of Dairy Queen Grill & Chill in South Bloomfield, OH?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.