Wendy's

3.1
626 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
34165 Aurora Road, Solon, OH
44139, United States

Hours

Reviews

3.1
626 reviews
5 stars
209
4 stars
98
3 stars
81
2 stars
50
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with the lack of basic courtesy and attentiveness.

Food Quality

Several customers reported receiving cold, old, or improperly prepared food, with some experiencing food poisoning.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and food preparation areas, contributing to a negative dining experience.
  • MC
    Matthew Crocker
    1 day ago
    1.0
    Workers were blocking entrance to parking lot with cwra and saying system is down
  • MS
    Megan S
    Dec 27, 2025
    5.0
    They don't serve breakfast so we were able to get chicken tenders and fries early!
  • RK
    Ryan Krizmanic
    Nov 16, 2025
    1.0
    How is this place open? Between the horrible employees with the attitude of a wet rock and the food that looks like they were too lazy to cook so just pulled from the dumpster from the day before. Something needs to be done about this place.
  • DB
    Dominique Buchanan
    Nov 9, 2025
    1.0
    They should be shut down by the health department. I highly recommend no one eating at this dump. Food was delivered cold, old, and hard. Eye lash was inside my daughter’s container. Unsanitary.
  • KT
    Keith Thompson
    Nov 2, 2025
    2.0
    We went through the drive thru, when my wife tried to order the worker seemed to have no interest in helping her. She had to wait almost 5 minutes for someone to come on the speaker then they were very short with her and when asked about the availability of a Halloween promotion she was asked “WHAT, WHAT ARE YOU TALKING ABOUT “. We left without ordering anything

Frequently Asked Questions About Wendy's

Is 655 Solon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Solon, OH?

The drive-thru is open daily from 6:30 AM to 1:00 AM.