Wendy's

3.1
626 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
34165 Aurora Road, Solon, OH
44139, United States

Hours

Reviews

3.1
626 reviews
5 stars
208
4 stars
98
3 stars
82
2 stars
51
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the lack of basic courtesy and respect.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of food, leading to frustration and disappointment.

Speed of Service

A consistent theme was the slow service, with long wait times reported in both drive-thru and dine-in experiences.

Food Quality

Several reviews mentioned food quality issues, including stale or improperly prepared items, contributing to a negative dining experience.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and unkempt dining areas, which detracted from their overall experience.
  • RK
    Ryan Krizmanic
    Nov 16, 2025
    1.0
    How is this place open? Between the horrible employees with the attitude of a wet rock and the food that looks like they were too lazy to cook so just pulled from the dumpster from the day before. Something needs to be done about this place.
  • DB
    Dominique Buchanan
    Nov 9, 2025
    1.0
    They should be shut down by the health department. I highly recommend no one eating at this dump. Food was delivered cold, old, and hard. Eye lash was inside my daughter’s container. Unsanitary.
  • KT
    Keith Thompson
    Nov 2, 2025
    2.0
    We went through the drive thru, when my wife tried to order the worker seemed to have no interest in helping her. She had to wait almost 5 minutes for someone to come on the speaker then they were very short with her and when asked about the availability of a Halloween promotion she was asked “WHAT, WHAT ARE YOU TALKING ABOUT “. We left without ordering anything
  • GS
    god size
    Oct 31, 2025
    5.0
    Just went through the drive thru and i gotta tell ya the girl who gave me my order is so incredibly sweet. She is wonderful and absolutely jist made my whole day
  • MR
    Michele Ross
    Oct 28, 2025
    2.0
    Ordered 2 salads without Bleu cheese. Both salads had Bleu cheese.

Frequently Asked Questions About Wendy's

Is 655 Solon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.