Brand Certified
Wendy's
3.1(632 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
34165 Aurora Road, Solon, OH
44139, United States
Certified by Wendy's • Mar 01, 2026
(440) 514-6168
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/solon/34165-aurora-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
632 reviews
5 stars
209
4 stars
98
3 stars
82
2 stars
50
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing frustration over poor interactions and lack of basic courtesy.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, with several instances of food causing illness.
Service Speed
Customers frequently complained about slow service, long wait times, and inefficiencies in order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and food safety concerns.
Operational Issues
Customers noted inconsistent hours of operation, with reports of the restaurant being closed or refusing service during posted hours.
- NANicolette ArcuriFeb 19, 20261.0The worst Wendy's, I've ever went to.
- ZZZstitchFeb 19, 20261.0Place was open but lights were off. When I pulled up, the guy was so rude. He sounded annoyed that I even came and that I was ordering. He showed no patience. I think it's because he didn't want anyone to come and he was the only one working. He did make some pretty decent food, but definitely was not a good vibe at all. Scared to even go back.
- NONaomi OSullivanJan 27, 20261.0Visited this location on 1/27 at ~3pm. Was in line to order but was asked to wait so I rolled up my window to answer a phone call. An employee stepped out of the back door I assume to see if I was still planning to order. I was not holding up the line as no cars were behind me. I ordered and pulled around. The first thing the employee (the same one who stepped out of the door) mentioned was me taking long to order. I explained the situation, paid, Received the food and pulled off. I ordered a spicy chicken sandwich, and a 10 piece nugget combo meal. I Unwrapped the sandwich to see what looked like a kids sandwich with scant pieces of lettuce, no mayo and no tomatoes. I drove back in line and asked what came on the spicy chicken sandwich the employee tried to tell me that it was just lettuce and mayo when the picture shows lettuce tomato and mayo and I have gotten the sandwich multiple times. He told me to pull back around and he would fix it. He brought it back with tons of mayo on it and still no tomato. I handed the sandwich back to him and just left. To say that I am disappointed, annoyed and upset would be an understatement. He did not give me a receipt.
- CCcharmaineJan 24, 20261.0I ordered two jr bacon cheeseburger meals and jr cheeseburger meals my bread was solid hard on all sandwiches it was cold and they had a bad attitude when I called to complain
- MCMatthew CrockerJan 11, 20261.0Workers were blocking entrance to parking lot with cwra and saying system is down
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-thru at Wendy's in Solon, OH?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 34165 Aurora Road, Solon, OH currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Solon, OH serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for pickup or delivery from Wendy's?
You can order through the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in the restaurant upon request.
How do I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, visit their contact page online, or call the Solon location directly at (440) 514-6168.
Are there any nearby dining options close to Wendy's on Aurora Road?
Yes, nearby dining options include Pizza Hut, Arby's, Mr. Chicken, and Starbucks Coffee, offering variety before or after your Wendy's visit.
Is there a bank or ATM near Wendy's in Solon?
Several banking facilities are nearby, including Bank of America Financial Center, Bank of America ATMs, Chase Bank, and First National Bank with ATMs.
What nearby services could be useful for Wendy's customers?
Nearby services include the AT&T Store for mobile needs, Great Clips for hair care, GNC for vitamins and supplements, and auto services like Clean Express Auto Wash and Ultimate Wash.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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