Panera Bread

3.6
685 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Solon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
6130 Kruse Drive, Solon, OH
44139, United States

Hours

Reviews

3.6
685 reviews
5 stars
276
4 stars
141
3 stars
90
2 stars
65
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration and disappointment.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the dining area and bathrooms, with some customers finding the location dirty.

Food Quality

There were numerous complaints about the quality of food, including stale items, overly salty dishes, and incorrect orders, which affected customer satisfaction.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews indicated a lack of professionalism and poor management at this location.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food and service received, leading to a perception of poor value.
  • AA
    Anees Abbasi
    Jan 4, 2026
    1.0
    Doesn’t worth service sucks I will never go again I ordered bagels and cream cheese She forgot to pack cheese and bagels taste old costumer service it’s better some where else
  • SS
    Sophia Smart
    Dec 14, 2025
    4.0
    While they have wonderful service and a lovely atmosphere they make a mistake on my order almost every time I order.. I would still recommend this place but you might have to check behind them .
  • KP
    Keith Priestly
    Oct 19, 2025
    2.0
    Had not visited this Panera Bread in a long time. Came looking for a cozy spot to read while having coffee and small bites. Here's the Plus/Minus of my visit on Sun at 5pm or so: Plus: nearly empty; cashier was friendly; plenty of parking spots; near my fave ice cream store Mitchell's; near gym and highway; dining area and bathrooms were clean. Minus: 1. Coffee was weak and pricey at $2.79 2. cinnamon roll tasted stale. 3. price of cream cheese $1.69 just for small amount for one bagel, crazy expensive, so I declined. 4. Music not my taste yet not surprising for Solon. I would have preferred no music. I inquired to the cahier about the room reservation process, she didn't seem to know much, yet implied it was simple with no advance notice or group party required.
  • EF
    Eman Fekry
    Sep 13, 2025
    1.0
    Dirty place! Found a fly inside the coffee! The store manager did not even change the coffee inside the container after I showed her the fly! Horrible experience!! Careless people about customer health!!
  • NH
    Nagy Hanna
    Sep 13, 2025
    1.0
    Dead When I told “ Courtney “ the manger, she simply said sorry! She refused to empty the coffee container. Had to call the customer service for 30 minutes to do that… After 80 minutes, we had to leave case#06301810

Frequently Asked Questions About Panera Bread

Does Panera Bread Solon accept reservations?

No, Panera Bread Solon does not accept reservations.

What are the opening hours for Panera Bread Solon's delivery service?

The delivery service at Panera Bread Solon is available daily from 7:00 AM to 8:00 PM.