Customer experiences with service are mixed; while some report friendly and helpful staff, others mention rudeness and lack of empathy.
Food Quality
The food quality is generally praised, especially the subs, but there are complaints about incorrect orders and freshness issues.
Cleanliness
Many customers appreciate the cleanliness of the establishment, though some report unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and long wait times, particularly with online orders.
Overall Experience
While some customers have had excellent experiences, others express disappointment and frustration, indicating inconsistency in service and food quality.
JH
Joshua Holowatyj
Dec 24, 2025
1.0
Cold meatball sub… only one in there
RK
Risa Katz
Oct 30, 2025
5.0
I always get friendly service even if I’m picking up an online order. Special shout out to Andrew for going the extra mile and calling me when they were out of an ingredient in my online order and asking what I would like it to be substituted for instead of guessing or saying nothing. Really appreciate the extra effort and customer service.
MK
Mike Kitcho
Oct 30, 2025
5.0
Great food! Don't forget to leave with without your cookies
BR
Brandon Roby
Oct 23, 2025
3.0
Ordered a Caesar salad as I'm trying to eat healthier. Most of the lettuce was beginning to go bad and there were several slimy pieces buried in the middle. No time to go back in and ask for a refund, because they appear to be short staffed and I was pressed for time. This place used to be a 5 star estaishment. Very disappointing.
MP
melissa polley
Oct 21, 2025
5.0
The food is so fresh and thebreadis amazing. The staff was awesome. Its a must to visit and stop if your passing .
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 30050 Aurora Road, Solon, OH 44139, United States.
What are the regular business hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DiBella's Subs have any special holiday hours?
Yes, DiBella's Subs is closed on November 27 and December 25, 2025. It opens from 10:00 AM to 5:00 PM on December 24, 2025, and from 10:00 AM to 7:00 PM on December 31, 2025. On January 1, 2026, it operates from 11:00 AM to 9:00 PM.
How can I order food from DiBella's Subs online?
You can order online by visiting https://order.dibellas.com/.
Where can I view the menu for DiBella's Subs?
The menu is available at https://www.dibellas.com/menu.
What social media platforms does DiBella's Subs use?
DiBella's Subs is active on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (handle: dibellassubs).
If I am visiting the SpringHill Suites hotel nearby, how can I get to DiBella's Subs?
DiBella's Subs is close to SpringHill Suites Cleveland Solon, making it a convenient dining option for hotel guests on Aurora Road in Solon, OH.
Are there other dining options near DiBella's Subs?
Yes, nearby dining options include Zoup! Solon for soups and sandwiches, Olé Tapas Bar for tapas, Nobu Tei for Asian cuisine, King’s Tandoor offering Indian and Thai food, and Senorita Bonitas for Mexican cuisine.
What coffee shops are near DiBella's Subs if I want a drink with my meal?
Wild Bean Cafe, a nearby coffee shop, is located close to DiBella's Subs and offers coffee and beverages to complement your meal.