Burntwood Tavern

4.3
3362 reviews

About

American RestaurantRestaurantChef Art Pour Restaurant Group
Classic American food with flare. Burntwood Tavern’s warm and inviting atmosphere is rich in character, and provides the perfect showcase for its straight forward, chef driven menu of smoked, planked, and wood grilled food. Handcrafted cocktails, constructed with fresh juices and house-infused vodkas, as well as offerings from a diverse craft draught beer list. If you’re looking for a heavy pour, you’ve found your place!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Burntwood Tavern
33675 Solon Rd., Solon, OH
44139, United States

Hours

Reviews

4.2
2,130 reviews
5 stars
1,173
4 stars
516
3 stars
216
2 stars
104
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the service, particularly highlighting servers like Nakisha and Alley, there were also multiple complaints about rude staff and poor service experiences.

Food Consistency

The quality of food received mixed reviews; some dishes were highly praised, while others were criticized for being overcooked or poorly prepared.

Atmosphere

The restaurant's atmosphere was generally well-received, with many customers enjoying the cozy vibe and outdoor seating options.

Customer Experience

Several customers reported negative experiences related to wait times and staff responsiveness, leading to frustration and dissatisfaction.
  • KH
    Kyan Howland
    Dec 28, 2025
    5.0
    You always feel the love from those that work here. Love the fish n chips and that coleslaw and jalapeño tartar.
  • CF
    Chad Fletterich
    Dec 28, 2025
    2.0
    Been coming here since they opened. It used to feel like a neighborhood hangout — great vibe, great people. Came in with my family over Christmas. Half the place was empty but they crammed us between full booths. Music was awful for the season and nobody could change it because “corporate controls it.” Took forever just to get acknowledged. We left before drinks. This used to be part of the community. Now it feels like a chain that forgot why people ever cared.
  • TM
    Thaís Miller
    Dec 23, 2025
    1.0
    I’ve had great experiences at this place before. The firewood shrimp is still the best ever, and I had my first French dip here, which was amazing. Unfortunately, yesterday completely ruined the experience. While the shrimp was still great, we ordered shrimp carbonara and it was very disappointing. The noodles were hard, and the shrimp was extremely salty, almost inedible. Since we were having a nice family moment, I chose not to complain. Then it started snowing, and it was the first time my baby girl ever saw snow. I stepped outside through the patio door, thinking it was allowed (there were no signs saying otherwise). It was one of the sweetest moments of my motherhood, and I came back inside to share it with my family. When I returned, the bartender was extremely rude and said, “You cannot open this door.” I explained that I had just come from outside and apologized, saying I didn’t know the rules and meant no disrespect. Despite apologizing multiple times, she continued to be rude, threatened to call the manager, and said the door was only for emergencies, without any effort to communicate kindly. She just stared at me as if she didn’t care at all. I told her three times that she didn’t need to be rude and that simple communication would have been enough. I had my baby on my lap, and there was zero empathy or professionalism. I later shared the situation with the manager, explaining that I unintentionally opened the door, apologized, and felt very poorly treated as a paying customer. I’ve never been treated this badly while dining somewhere. This experience was shocking and disappointing and left as soon as possible crying. No one deserves to be treated this way, especially when they are respectful, apologetic, and simply unaware of an unposted rule.
  • CM
    Carolyn McGuire
    Dec 16, 2025
    3.0
    Our server Alley was kind, courteous, and consistent! She went over the top to serve us for our annual Christmas dinner! She did whatever was needed! We had such an enjoyable evening and she even topped it off with a nice champagne toast for us! I hope to go back and have her again. The food was delicious and the drinks superb!
  • CG
    Cynthia Gessler
    Dec 1, 2025
    5.0
    Absolutely delicious and the service was spot on. Enjoyed a dinner out with my daughter. We had the margherita pizza for an appetizer. It was a perfect starter. Fresh ingredients with a light crisp just the way we like it. I had the salmon salad which was cooked to perfection. Everything was fresh and the dressing is to die for. My daughter had the cheeseburger with a side of fries. Our meals came out piping hot and not a crumb was left. The service by Nakisha C was excellent. She did not miss a beat! Checked on us just enough, refilled drinks, etc. One of the best restaurants in town! Food, Service and Atmosphere!

Frequently Asked Questions About Burntwood Tavern

Does Burntwood Tavern take reservations?

Yes, we do take reservations! Please call the location of your choice and our host team will add your name to the reservation list.

What time is Happy Hour?

3-6pm, Monday-Friday