Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sidney Subway® Restaurant at 1520 W Michigan St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a lack of efficiency and training among staff.
Food Quality
Several reviews highlighted issues with food quality, including stale bread, incorrect toppings, and overall dissatisfaction with the freshness of ingredients.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendly service and efforts to assist.
JW
Jason Warner
Dec 26, 2025
1.0
Was in the drive thru before 930 and they close at 10. The car infringement of us ordered. Pulled up to intercom and was told they were closed. Both subways on this side of town do this. Must be the same owner to allow closing early unexpectedly all the time.
SR
Seth Rumer
Nov 11, 2025
3.0
Place was alright, just a typical subway, but you got to do something about the temperature inside the store, there is snow on the ground. Absolutely no reason to have the AC system in cooling mode
EB
Elle Bronson
Oct 26, 2025
5.0
Emily made this all worth the while. Best customer service yet!! Thank you!
CC
Chris Conley
Aug 25, 2025
1.0
Got 2 subs for lunch today and they were horrible the bread tasted like it was 2 days old was out of bacon and roast beef the lettuce looked like it was old won’t ever eat at this subway again
LN
Loren Nelson
Jul 26, 2025
1.0
WOW. What can I say that hasn't been said in the past few months.
First off, I'm not a licensed substance abuse counselor, but I do have law enforcement experience/training in sobriety tests and suspicion of intoxication and let me tell you that the young man who initially "helped" us had pupils the size of dimes.
During the course of travels with the family, I've had the opportunity to eat at quite a few Subway shops and this by far was the absolute worst experience - EVER.
From the shredded lettuce stored in the drink cooler in the seating area to the clearly intoxicated employee who completely butchered 3 basic sandwiches - this location is terrible.
While we were there eating the subs we had to remove toppings we had not ordered on, two DoorDash drivers returned with the same exact issue as us - completely incorrect sandwiches!
The older gentleman, who I assume was the manager had to go behind the intoxicated employee at every step including when he incorrectly charged us for completely incorrect sandwiches. $50+ for just 3 subs and he asks me, "you want chips too?" Like, buddy - my sub is on sale and I've already ordered combos three times.
Bottom line, don't eat here. I'm kinda worried about what will happen with my stomach after processing, but we'll see. There's another one in town, it's got to be better.
The Subway restaurant is located at 1520 W Michigan St, Sidney, OH 45365, inside the Sidney Shopping Plaza.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
What meal options does this Subway serve?
They serve breakfast, lunch, and dinner with options like Footlongs, 6-inch sandwiches, wraps, and salads.
Does this Subway location offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery options for customer convenience.
Can I order catering from this Subway restaurant?
Yes, this Subway location provides catering services to meet your event needs.
Is there a drive-through available at this Subway?
Yes, this Subway has a drive-through service for easy access.
What nearby places can I visit after dining at Subway?
After your meal, you can visit nearby places like Arby's for more dining options or stop by Snap Fitness and Total Fitness if you're looking to work out.
Are there any medical facilities close to the Subway restaurant?
Yes, Hometown Urgent Care and Scripts 360 are nearby, providing medical services close to the restaurant.
Where can I find automotive services near this Subway?
You can find automotive parts and accessories at nearby Advance Auto Parts and O'Reilly Auto Parts stores.
How can the UPS Access Point location near Subway help me when ordering food delivery?
The nearby UPS Access Point can be used to receive parcels or shipments, helpful if you order ingredients or catering supplies, complementing Subway's delivery services.