Subway

3.5
234 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sidney Subway® Restaurant at 1520 W Michigan St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1520 W Michigan St, Sidney, OH
45365, United States

Hours

Reviews

3.5
234 reviews
5 stars
95
4 stars
44
3 stars
27
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a lack of efficiency and training among staff.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, incorrect toppings, and overall dissatisfaction with the freshness of ingredients.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendly service and efforts to assist.
  • JW
    Jason Warner
    Dec 26, 2025
    1.0
    Was in the drive thru before 930 and they close at 10. The car infringement of us ordered. Pulled up to intercom and was told they were closed. Both subways on this side of town do this. Must be the same owner to allow closing early unexpectedly all the time.
  • SR
    Seth Rumer
    Nov 11, 2025
    3.0
    Place was alright, just a typical subway, but you got to do something about the temperature inside the store, there is snow on the ground. Absolutely no reason to have the AC system in cooling mode
  • EB
    Elle Bronson
    Oct 26, 2025
    5.0
    Emily made this all worth the while. Best customer service yet!! Thank you!
  • CC
    Chris Conley
    Aug 25, 2025
    1.0
    Got 2 subs for lunch today and they were horrible the bread tasted like it was 2 days old was out of bacon and roast beef the lettuce looked like it was old won’t ever eat at this subway again
  • LN
    Loren Nelson
    Jul 26, 2025
    1.0
    WOW. What can I say that hasn't been said in the past few months. First off, I'm not a licensed substance abuse counselor, but I do have law enforcement experience/training in sobriety tests and suspicion of intoxication and let me tell you that the young man who initially "helped" us had pupils the size of dimes. During the course of travels with the family, I've had the opportunity to eat at quite a few Subway shops and this by far was the absolute worst experience - EVER. From the shredded lettuce stored in the drink cooler in the seating area to the clearly intoxicated employee who completely butchered 3 basic sandwiches - this location is terrible. While we were there eating the subs we had to remove toppings we had not ordered on, two DoorDash drivers returned with the same exact issue as us - completely incorrect sandwiches! The older gentleman, who I assume was the manager had to go behind the intoxicated employee at every step including when he incorrectly charged us for completely incorrect sandwiches. $50+ for just 3 subs and he asks me, "you want chips too?" Like, buddy - my sub is on sale and I've already ordered combos three times. Bottom line, don't eat here. I'm kinda worried about what will happen with my stomach after processing, but we'll see. There's another one in town, it's got to be better.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Sidney located?

The Subway restaurant is located at 1520 W Michigan St, Sidney, OH 45365, inside the Sidney Shopping Plaza.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.