Pizza Hut

3.4
309 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 445 Russell Rd in Sidney, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
445 Russell Rd, Sidney, OH
45365, United States

Hours

Reviews

3.4
309 reviews
5 stars
122
4 stars
56
3 stars
30
2 stars
29
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times on the phone, unprofessional staff behavior, and difficulty in resolving order issues.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses when trying to rectify these problems.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others complained about undercooked items, lack of toppings, and cold deliveries.

Timeliness

Several reviews mentioned significant delays in order delivery and preparation times, often exceeding the estimated wait.
  • KH
    Kaitlyn Henderson
    2 days ago
    3.0
    Ordered a special one wings then ordered an additional set of wings that were bone in and got sent with everything wrong didnt have the nerve to tell me that they didnt have the sauce I ordered. Made it home had to come back. I got to the store and the same girl who handed me my food was walking through the store with her cell phone to her ear. Not to mention when I pulled up the first time she was on the phone too. Definitely not the first time I've had an issue the service is also slow and seem to be under staffed at times. Think management needs to take a look at the team or corporate needs to look at the whole business.
  • FS
    Farrah S.
    6 days ago
    5.0
    Had to stop across the street at the store and while I was there the gentleman ran a bottle of pop across the street because they realized they made a mistake and didn’t give me all of what I ordered. Thank you.
  • JA
    Jeremy Allen
    Dec 24, 2025
    1.0
    Online carryout order. Waited at the window for 10min after the app said it was done. Finally got acknowledged. Was told 5 more minutes. 20min later it was put in the oven.
  • SH
    Sarah Headley
    Dec 10, 2025
    1.0
    Ordered on app for delivery. Order arrives missing half the ingredients. Call, manager says he will have it remade and sent back out. Second order arrives with ONLY missing toppings from first order. Call back.. take both pizzas to the store. Have to show receipt after explaining for a 3rd time what happened, untouched pizzas in hand. Refund or remake, fine. The lack of professionalism and uncertainty of customer service is laughable. Would NOT recommend this below sub-par location.
  • DM
    Debbie Martinez
    Dec 10, 2025
    5.0
    The manager & her entire staff were professional, knowledgeable & helpful. It was my absolute pleasure to meet each & every person at this store! I purchased a $5 box with honey bbq boneless wings & personal pan pizza. Best $5 I've spent in a long time. Thank you for your kindness 💖

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Sidney, OH?

Pizza Hut is located at 445 Russell Rd, Sidney, OH 45365.

What are the operating hours for Pizza Hut delivery in Sidney, OH?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.