Dairy Queen Grill & Chill

4.1
463 reviews
Get DirectionsCallWebsite

Business Details

2194 Fair Rd, Sidney, OH
45365-8145, United States
(937) 492-5305
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2194 Fair Rd, Sidney, OH
45365-8145, United States

Hours

Reviews

4.1
463 reviews
5 stars
239
4 stars
113
3 stars
46
2 stars
26
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, noting both friendly and fast service, but also instances of poor communication and mistakes with orders.

Food Quality

While many customers enjoyed the food, particularly the burgers and ice cream, there were complaints about incorrect orders and food not meeting expectations.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that the cost was too high for the portion sizes and quality received.

Cleanliness and Maintenance

Some customers noted issues with cleanliness and maintenance, including unsanitary conditions and poor upkeep of the dining area.

Overall Experience

The overall sentiment was mixed, with some customers expressing satisfaction and loyalty, while others indicated they would not return due to various issues.
  • CE
    Cole Elliott
    Aug 31, 2025
    2.0
    I ordered a blizzard they did not put a lid on it and spilled everywhere in my car
  • JC
    Jennifer Craig
    Jul 29, 2025
    1.0
    Employee taking my order was moving at a snails pace while what seemed to whisper. Oh I upgraded to a combo then I was told the total went down approx 5 bucks. I ask her if she's got that right because it usually makes to total go up when adding items. Then it wasn't even included on the first payment. Had to pay twice once she realized it. Finally she goes to hand me 2 sacks at same time and dropped one of the bags spilling fresh hot fries onto the parking lot. She tried and remained kind. I feel a member of management should of assisted to help the line move. But no we sat at the windows waiting
  • DA
    Danielle Abner
    Jul 13, 2025
    2.0
    The one guy didnt want to speak up as i was taking my order had to ask him 3 times to speak up then i told him 3 times how to make the shake and he still charged me extra and they didnt put everything in the bag and did not make it the way i asked and every time i have gone there i have always gotten over charged or something is not made right i only go there when everything els
  • SM
    sedrick m
    Jul 7, 2025
    1.0
    I don’t recommend this place. I ordered a triple burger with bacon and a large fry. There was no bacon on the burger and the fries were super soggy and barely warm.
  • KK
    KH17
    Jun 9, 2025
    4.0
    Staff is always nice and I get my orders fast even if it's a online one. Food is always correct and hot, I just wish the portions would be bigger for the amount you pay.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Sidney, OH serve?

Dairy Queen Grill & Chill serves classic fast food including soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours for Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open Monday through Friday from 9:30 AM to 9:00 PM.