Chipotle Sidney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality, with some praising freshness while others reported burnt or cold food.
Portion Sizes
Numerous complaints about small portion sizes compared to other locations, leading to dissatisfaction.
Service Issues
Inconsistent service experiences; some customers noted friendly staff while others reported rudeness and poor customer service.
Cleanliness
Concerns about cleanliness, with several customers mentioning dirty tables and unsanitary conditions.
Online Ordering
Frequent issues with online orders, including missing items and delays in food readiness.
GG
grantb124
Nov 15, 2025
1.0
Went in didn't close for two more hours. Chairs were up and they didn't have anything left to serve.
LS
Lily Schiffeneder
Nov 8, 2025
1.0
Completely a mess they ran out of food when it’s supposed to be a food restaurant and they where on there phones in the back instead of restocking the food. They completely ruined me and my family night after a long day and service was terrible.
RA
Richard Allen
Nov 4, 2025
3.0
It's okay
KK
Keith
Oct 25, 2025
1.0
Show up well before they close and the lady “lets me know” they are out of….
1. Steak
2. Carne Asada
3. Lettuce
4. Barbacoa
Only thing they had left was what looked to be very, very dried out chicken.
Better call ahead to make sure they have any food available. Very annoying to drive that far for food when that’s exactly what they’re out of…FOOD!! Just close for the damn night and update the status via the various communication outlets.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sidney serve?
Chipotle Sidney serves customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Sidney, Ohio?
Chipotle Sidney is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Sidney offer pickup and delivery services?
Yes, Chipotle Sidney provides both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Sidney, OH?
It is located at 1975 Michigan St, Shelby, near Wilson Memorial Hospital in Sidney, Ohio, 45365.
How can I order online from Chipotle Sidney?
You can order online via their website or the Chipotle app using links such as https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Does Chipotle Sidney participate in any customer rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Which nearby hotels are convenient for Chipotle Sidney customers?
Nearby hotels include Travel Inn Sidney OH Hotel, Super 8 by Wyndham Sidney, Quality Inn, Motel 6, Country Hearth Inn & Suites, Comfort Inn, and S & S Management & Hospitality, making it easy for visitors staying locally to dine at Chipotle.
What other dining options are close to Chipotle Sidney?
Nearby dining options include Perkins Restaurant & Bakery, MrBeast Burger, Smok'n Jo's BBQ, A&W Restaurant, Taco Bell, Bob Evans, Tacos Jalisco, Waffle House, Rally's, and Quiznos, allowing customers to enjoy a variety of cuisines in the area.
Are there gas stations near Chipotle Mexican Grill in Sidney?
Yes, nearby gas stations include Sunoco Gas Station, Clark Main St Gas Station, Valero, Kroger Fuel Center, and Kroger Fuel Station, convenient for customers fueling up before or after a meal.
How can customers contact Chipotle Sidney for inquiries or catering?
Customers can reach Chipotle Sidney via the main phone number +1 937-497-0057 or email at OH.2777.Sidney@chipotle.com for questions and catering services.