Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
515 reviews
5 stars
202
4 stars
128
3 stars
76
2 stars
32
1 star
77
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned concerns about staff hygiene.
Drive-Thru Efficiency
Customers frequently complained about being asked to pull forward in the drive-thru, leading to long wait times.
- AHAlexander HiszemSep 11, 20252.0Ordered a classic chicken sandwich, large water and a medium Dr pepper. Got a spicy chicken sandwich, a large Dr pepper and a medium water
- KBKevin BaileyAug 29, 20255.0I've eaten here before and every time the staff is friendly and the food is always great.
- TDTheare DanAug 9, 20251.0If you don’t want anything thing to drink this is the place to come- also no fresh brewed tea- so only thing they have is bottled water, coffee, orange juice or “fresh” lemonade- my guess is it’s not fresh since they don’t brew their own tea anymore… Wendy’s has really gone downhill-
- AHAmanda HarrisAug 5, 20255.0The most reliable Wendys for consistency with good food quality and friendly service.
- BHB HogeJul 19, 20254.0Pretty good biscuit gravy fresh food
Frequently Asked Questions About Wendy's
Is 627 - Shelby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shelby, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shelby, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 632-4412.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 627 - Shelby Wendy’s serve breakfast?
Yes, this Wendy’s location in Shelby, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 166 Mansfield Road, Shelby, OH?
Wendy's is open daily from 7:00 AM to midnight, including the drive-thru.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online via the Wendy's app or website for delivery or drive-thru pickup.
What payment options are accepted at Wendy's Shelby?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's Shelby?
You can contact Wendy's Customer Care via live chat or call 888-624-8140, or reach the location directly at (419) 632-4412.
Are gift cards available at this Wendy's?
Yes, gift cards are available in-restaurant, online through the official gift card portal, and at various retailers.
Where is Wendy's located in Shelby, OH?
Wendy's is located at 166 Mansfield Road, Shelby, Ohio, 44875.
What nearby restaurants can I visit along with Wendy's?
Nearby eateries include Taco Bell for Mexican food, East of Chicago for pizza and American cuisine, and McDonald's for more fast food options.
Are there any nearby banks if I need financial services while visiting Wendy's?
Yes, Civista Bank, Park National Bank: Shelby Office, and Richland Bank are nearby for your banking needs.
What leisure or community places are near Wendy's in Shelby?
Nearby community places include Crossroads Church, Core Community Church, Shelby Girls Softball fields, and the Relax Inn hotel.