Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shelby Subway® Restaurant at 16 Mansfield Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
213 reviews
5 stars
103
4 stars
44
3 stars
28
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing bland or poorly made sandwiches, while others praised the freshness and taste.
Service Issues
Many reviews highlighted long wait times, poor customer service, and understaffing, leading to frustration among customers.
Cleanliness
The cleanliness of the restaurant was a mixed bag; some found it well-kept, while others reported unsanitary conditions.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of attention to detail.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.
- VBVicki BucknerOct 15, 20255.0Love shelby Ohio Subway they rock it out so kind and their food is always good. Make sure to leave a tip show them some love.
- DADave ASep 9, 20255.0Clean and a bit busy at lunch but they are friendly.
- MMMikkiSep 7, 20251.0There's a better Subway 15 minutes away in Ontario.
- HCHunter CalacinoJun 8, 20251.0If you want the grossest looking subway sandwich in the state, go to Shelby subway and let one of the older women make your sandwich. Making a subway isn’t hard ladies, do better. This thing is a train wreck
- ALAmanda LambertAug 12, 20242.0Went in with my family about 45 minutes before close. Were not able to accommodate subs for two of our family and informed us that they never have enough food to make it fully through the day. Had zero chocolate chip cookies. Inside of building was clean and well kept. Just don’t want to go out of my way to spend $80 with a business that can’t accommodate regularly during normal business operating hours
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Shelby, OH?
The Subway restaurant is located at 16 Mansfield Ave, Richland, Shelby, OH 44875, USA.
What are the operating hours of the Subway at 16 Mansfield Ave?
This Subway location is open every day from 8:30 AM to 9:30 PM, with special holiday hours on December 24th from 9:00 AM to 5:00 PM, and closed on November 27th and December 25th.
Does this Subway offer delivery and pickup services?
Yes, this restaurant offers in-store pickup and curbside pickup services.
Can I dine in at the Subway on Mansfield Ave?
Yes, this Subway location serves dine-in customers in addition to takeout options.
What meals are served at the 16 Mansfield Ave Subway?
They serve breakfast, lunch, and dinner.
Does the Subway at 16 Mansfield Ave provide catering services?
Yes, catering services are available at this Subway location.
How can I view the menu or order online for this Subway restaurant?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/4671-0/menu.
What nearby places can I visit before or after dining at Subway?
Nearby places include Domino's Pizza for additional dining options, Rite Aid pharmacy for your health and convenience needs, and Ivory Bean Coffee House if you'd like to enjoy a coffee before or after your meal.
Are there any convenience stores near the Subway on Mansfield Ave?
Yes, you can find convenience stores such as Rite Aid and Duchess nearby for quick shopping.
How can nearby locations like the Fraternal Order of Eagles benefit customers visiting the Subway?
The Fraternal Order of Eagles, a local social service organization and bar, offers a community atmosphere and a place to relax, which customers might enjoy visiting before or after their meal at Subway.