McDonald's

3.5
996 reviews
Get DirectionsCallWebsite

Business Details

151 Mansfield Ave, Shelby, OH
44875, United States
(419) 347-2004
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
151 Mansfield Ave, Shelby, OH
44875, United States

Hours

Reviews

3.5
996 reviews
5 stars
328
4 stars
221
3 stars
202
2 stars
86
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Staff are generally friendly and efficient, but there are frequent reports of rude behavior and incorrect orders.

Food Quality

Food quality is inconsistent, with some customers receiving cold or poorly prepared items, while others report hot and fresh meals.

Drive-Thru Experience

The drive-thru setup is criticized for being inefficient, with long wait times and issues with order accuracy.

Cleanliness

There are mixed reviews regarding cleanliness, with some customers noting dirty bathrooms and dining areas.

Customer Satisfaction

Overall customer satisfaction varies widely, with some praising the service and food, while others express disappointment and frustration.
  • BW
    B Walk
    Nov 16, 2025
    5.0
    Great staff, amazing management.
  • CN
    Curtis Naugle
    Nov 1, 2025
    2.0
    Forgot my order in the drive thru. I just sat there in the parking area they told me to be in. After a very long time, I walked in to check on the order and heard someone say they for got my order. Then when they gave it to me I didn't get all the sandwiches on the order, but couldn't stop to count everything because I was late.
  • JS
    Jennilyn “Jen or Jenni” Summy
    Oct 4, 2025
    5.0
    It was great
  • CK
    christopher kuhlman
    Sep 28, 2025
    5.0
    Stopped for two coffees around 8pm, they gladly brewed a it fresh. 👍🏼
  • MP
    Michael Phipps
    Sep 8, 2025
    5.0
    Great experience with the drive thru crew.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 151 Mansfield Ave, Shelby, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

During which hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, with Sunday hours starting at 6:00 AM and closing at 11:00 PM.