Brand Certified
McDonald's
3.5(1006 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
151 Mansfield Ave, Shelby, OH
44875, United States
Certified by McDonald's • Mar 01, 2026
(419) 347-2004
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,006 reviews
5 stars
332
4 stars
224
3 stars
204
2 stars
86
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving items they did not request or missing items altogether.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported cold food, incorrect preparation, and issues with freshness.
Staff Attitude
While many customers praised the friendliness of the staff, there were also reports of rude behavior and lack of empathy from some employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
- KBKevin Bailey6 days ago5.0This McDonald's is always a pleasure to eat at.
- YTYvette TwiggFeb 26, 20265.0Great breakfast every time
- CCCruisin CourierJan 27, 20264.0Place the pickup order once I got to the restaurant it only took them about 2 minutes to bring it out to me
- JJJohnathanJan 19, 20263.0Fast food is not my thing. But everyonce in awhile I got no choice
- CCChristian CarverNov 30, 20251.0I’m currently writing this review in the parking lot waiting for my order. I ordered through the app at 10:03. It is now 10:40 as I’m writing this and have still not received my order. *UPDATE* I waiting another 10 minutes before I had enough and went to the drive thru. Apparently more order was ready and had just been sitting there, when I finally got my food it was cold. I also received zero empathy or apologies from the staff. Would rate zero stars if I could.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 151 Mansfield Ave, Shelby, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, with Sunday hours starting at 6:00 AM and closing at 11:00 PM.
What delivery services does McDonald's at 151 Mansfield Ave offer and what are their delivery hours?
McDonald's offers delivery services with delivery hours from 5:00 AM to 10:30 PM on weekdays and Saturdays, and from 6:00 AM to 10:30 PM on Sundays.
How can I order McDonald's food online or through mobile apps?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on Mansfield Ave?
This McDonald's location accepts American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer Wi-Fi and mobile ordering?
Yes, the location offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and Wi-Fi.
Are there nearby restaurants around McDonald's at 151 Mansfield Ave where I can try different cuisines?
Nearby restaurants include Pizza Hut for pizza, La Campesina and Taco Bell for Mexican cuisine, and East of Chicago for American and pizza options.
Which banks are located near McDonald's in Shelby, OH for convenient banking?
Nearby banks include Richland Bank, Park National Bank: Shelby Office, Civista Bank, and Mechanics Bank.
If I need vehicle services or government assistance near McDonald's, where can I go?
You can visit the Bureau of Motor Vehicles Deputy Registrar Shelby, BMV License Agency Shelby, or Ohio BMV License Agency, all near McDonald's.
Are there any local shops or service providers near McDonald's for hardware or tattoo and piercing?
Yes, Ace Hardware and 113 Ace Hardware provide hardware supplies, and Golden Cobra Tattoo & Piercing offers tattoo and piercing services nearby.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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