Quite a late review, this was a little while back
I rarely eat Arbys, but when I have, the food was, ok, not the worst thing ever. A while ago in my school, I got a coupon for a kids meal. "Ok," I thought, "a free meal!" "This will surely be alright." I got a Beef and Cheddar meal, and......
THIS. THIS IS WHAT I GOT. The sandwich came looking like that. Really, REALLY?THIS is super disappointing for a meal that serves as a reward for hard working students. THAT THING? The top bun was sloppily placed onto the sandwich, which was super small, smaller than I thought it would be. I don't know what is worse; a teenager getting a KIDS MEAL reward or the little care put into said 'reward'. Why, why, Why, WHYYYYYY.
While this is obviously exaggerated, I am genuinely disappointed. The curly fries, a SIDE, filled me up more than the sandwich.
I sincerely hope that I don't experience another order like this... again.
Pulled up 7pm Saturday. Serving one car at at time. Tara was on the box, ray of sunshine. Hardly, she was short and curt. Pulled to the window, zero customer service, could have been a pissed off robot. Order was wrong, but otherwise delicious.
CB
Chelsey Butler
Feb 22, 2026
Caleb took our order in the drive thru and had great customer service.
My Super sandwich was cold in the middle, had a soggy who knows how old tomato slice, a few pieces of slimey lettuce shreds but was $6 by itself.The food was as expensive as a sit down resturant. The fries were soggy and cold. The incorrect sauce was in the bag. No napkins. I used to visit Arby's a few times a month, now I check in a few times a year to see if they are ever going to fix anything. Sadly not too many places besides Arby's do roast beef.
SG
Sarah Graver
Feb 5, 2026
I had two large dinner orders and the staff was super attentive to the details of both orders. Everything was accurate, hot, and quick. I placed the orders through the drive through and mytotal wait time from start to finish was less than 8 minutes. Highly recommend.