Arby's

4.1
1620 reviews
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Business Details

5235 Detroit Rd, Sheffield, OH
44054, United States
(440) 934-3075
http://www.arbys.com/locations/us/oh/sheffield/5235-detroit-rd/store-7002
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5235 Detroit Rd, Sheffield, OH
44054, United States

Hours

Reviews

4.1
1,620 reviews
5 stars
797
4 stars
459
3 stars
204
2 stars
65
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, including missing items and wrong modifications.

Food Quality

Many reviews highlighted concerns about food freshness, with complaints about cold, stale, or poorly prepared items.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, including friendly service but also instances of rudeness and poor communication.

Cleanliness

Some customers noted cleanliness issues within the restaurant, while others praised the cleanliness and upkeep.

Value for Money

Several customers expressed concerns about high prices relative to the quality and quantity of food received.
  • JM
    John Marshall
    6 days ago
    3.0
    Fries were great, sandwich was only ok, price high for portions and selection.
  • BB
    BIGDADDY9117
    Dec 20, 2025
    1.0
    Rushing and missing 2 items...then get home and both burgers are still 90% PINK. Im surprised it didnt walk away honestly. I called and they said they cook to "pink" . Im not sure what that means...but these burgers are trash...never again. Nope ... And SoGGy...
  • EC
    Elisha Choiniere
    Dec 20, 2025
    3.0
    Thought the double roast beef was larger but it was the same as the regular so no impressed with portion anymore
  • AP
    A Traversable Philosophy
    Nov 2, 2025
    4.0
    Love going in to get my food because the employees are great đź‘Ť
  • SJ
    Solid Ground Construction Angela Justice
    Oct 22, 2025
    1.0
    I asked for the biggest chicken sandwich and they gave a small cold thin peace of chicken patty the end of a small tomato and 2 pieces of onion the fry’s were cold and the drink was watered down for the lemonade for $12. Rip off called them several. Times never answered They have a bunch of kids that don’t give a crap Disgusted!!
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