Subway

3.7
251 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sheffield Lake Subway® Restaurant at 4246 E Lake Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4246 E Lake Rd, Sheffield Lake, OH
44054, United States

Hours

Reviews

3.7
251 reviews
5 stars
113
4 stars
53
3 stars
25
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the location is frequently understaffed, leading to long wait times and poor service.

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about missing ingredients and poorly made sandwiches.

Coupon Policy

Customers expressed frustration over the refusal to accept coupons, which is not clearly communicated at the location.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty floors and flies in the store.
  • DS
    Dan Smith
    Dec 12, 2025
    1.0
    I stopped in to this subway for lunch. The girl behind the counter was by herself and making sandwiches for a customer and told me I would have to wait. I asked her how long and she replied are you coping an attitude .She was rude and was calling me various things I could not hear clearly as I was leaving without having lunch that day Friday 12/12 at noon. Thanks alot subway . Do yourself a favor DO NOT EAT AT THIS SUBWAY LOCATION...
  • RB
    Rebecca Born
    Sep 1, 2025
    5.0
    The subway in Sheffield Lake. The young man that was WORKING BY HIMSELF! Took care of my order kinda sad that this is the second time we went to this Subway and he was working by himself. He did an amazing job taken care of the drive thru orders and the on-line orders. Then taken our order. He should get a raise! $$ I'm serious!! 🙏🙏
  • AR
    Ahleyna Rivera
    Jul 29, 2025
    1.0
    I called and asked if they charged for ice because my grandma was overheating today because it was really hot outside, I go to subway waiting at the front counter both girls see me and my partner waiting and still didn’t say anything kept talking crap about “a person calling to see if ice was free” not knowing the situation I currently am in. My grandma was dying of thirst and overheating I just wanted a cup of ice. I didn’t ask for water, a drink or nothing. I just wanted ice for my grandma. I worked for subway before I’ve NEVER TREATED my customers like this.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 4246 E Lake Rd, Sheffield Lake, OH 44054, USA.

What are the operating hours of Subway at 4246 E Lake Rd?

Subway is open Monday to Friday from 8:30 AM to 9:30 PM, and on weekends from 8:00 AM to 9:00 PM.