Dunkin'

3.5
679 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sharonville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12045 Lebanon Rd, Sharonville, OH
45241, United States

Hours

Reviews

3.5
679 reviews
5 stars
293
4 stars
115
3 stars
68
2 stars
36
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful responses to order issues.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and inadequate customization.

Coffee Quality

Feedback on coffee quality was mixed, with some praising it while others reported stale or poorly made drinks.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and unwashed hands by staff.

Speed of Service

Some customers appreciated the quick service, especially during busy hours, while others reported long wait times.
  • TT
    Teagan
    Nov 7, 2025
    1.0
    A Black CLUSTER of hair was found at the bottom her hash brown bowl. she has BLONDE hair and even worse it looks like a small piece that was cut. we are appalled and disgusted please do not go here. the girls at the window were laughing at the window as they handed the food and being awkward but we thought nothing of it only to find this. we go here a lot and believe they recognized us. I will be calling corporate but i’m so disgusted and can’t believe this happened.
  • BA
    Brianna A.
    Nov 7, 2025
    1.0
    my friend went through the drive through today and found a large hair inserted into her food, absolutely disgusting and so unprofessional
  • NR
    Natasha rodriguez
    Nov 3, 2025
    5.0
    Morning/ afternoon team is great! and they are 24/7 which makes it even better
  • GM
    georgina matos
    Nov 3, 2025
    5.0
    This is the best Dunkin’ I’ve ever visited. It’s the place I always go to. The employees are very kind, attentive, and honest, and they work quickly. I love the service and the fact that they already know my usual order. I also like that the coffee isn’t too sweet and that they always pay attention to the details. If something ever goes wrong, I feel comfortable letting them know because they immediately find a solution. Plus, I can use the Dunkin’ app to make everything even easier!
  • DL
    Darla Louderback
    Sep 25, 2025
    1.0
    I am the only customer in line in the drive-through and there’s not a single customer inside. It’s 6:18 PM on a Thursday night not exactly the peak of donut time. I’m trying to get to see my sister Who is hospitalized after a bad car accident and I need some caffeine and something to eat I placed an order for two donuts and a small hot coffee with cream. I’m sitting at the window. I see no one at all in the store at all. There’s no customers nobody behind me. Suddenly I see a guy and I think a gray hoodie and jeans pop out go over and get my two donuts and then he disappears again. I would assume that Dunkin has coffee going probably all the time so I don’t know. What is taking so long this was the purpose of stopping was I saw you had no line so I can get in and get out quick and get on my way and yet I can’t get anybody to give me my stinking coffee and donuts. This is horrible service for Duncan and I see from the other reviews that I’m now seeing apparently this is a pretty stinky place so I’ll go somewhere else For my $6.07 for a small coffee and two stinking donuts

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sharonville, OH?

Dunkin' in Sharonville, OH, is open 24 hours a day, 7 days a week, providing around-the-clock service to customers.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.