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Chipotle Mexican Grill

2.3
(49 reviews)

About

Mexican Restaurant
Chipotle Sharonville - R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12154 Lebanon Rd, Sharonville, OH
45241, United States

Hours

Reviews

2.3
49 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
4
1 star
29
  • LR
    Larry Robinson
    3 days ago
    1.0
    Terrible food, dirty restaurant and poor customer service
  • TL
    Tyler Loomis
    Feb 20, 2026
    5.0
    Of new location they got. I didn't pay attention to Google maps and went to the old location and it was being renamed to a different taco place restaurant. That was my own mistake. After I went to the right location I realized they have a drive-thru as well so I'm definitely going to have to try that out next time. But I place my order online through the app. I was a bit late picking it up but it was there waiting on me still hot.
  • PA
    Payne Ackerson
    Feb 18, 2026
    1.0
    When I order online the portion sizes are much different than in person. I love chipotle but the customer service has been declining for years. They need to fix their culture.
  • CV
    Crosby Victory
    Feb 17, 2026
    1.0
    Worst chipotle ever! They are always out of something 3 hours before they close and no cares to think it’s an issue. Bad for business.
  • SH
    savon hdtv
    Feb 16, 2026
    2.0
    Came in on 2/16 at 6:20. Already a list of what they don't have. The young lady at the register heard me ask for some more guacamole that I was paying for. It was obvious things are running low and the scoop was smaller than normal. Again I'm paying for my full Scoop. Mind you the young man was left out to dry. She was intentionally trying to annoy him by barking orders as he fixed everybody's food and she refused to help him. Made sure as I was standing there to tell him. Next time let them know it's extra anytime they request more. Excuse me ma'am first of all that's something you could have discussed not in front of the customer. Next thing let me remind you, you don't have half the ingredients that I want on my bowl. But she was nice enough to tell me don't worry about it this time. I can tell she was getting on his nerves. She had a little superiority complex going on. Every time I come in there they refuse to refresh ingredients. Why is it so raggedy and you just open?

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Sharonville offer?

Chipotle Sharonville offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 12154 Lebanon Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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