Chipotle Sharonville - R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The staff was so friendly and the girls worked very efficiently. This blonde cashier was super nice and this brunette girl moved quickly through the line. The food was cooked properly snd environment was clean.
GT
Gabby Truesdell
Nov 14, 2025
1.0
I really liked the old location the food quality was great and the staff were polite. This new location is terrible. My first visit The food was so burned it was not edible. I came back for them to remake and they gave me the wrong item. Then my second attempt I found a piece of black plastic in my burrito.. I won’t be returning for a third attempt!
TB
Travis Brandner
Nov 13, 2025
1.0
Nobody is working or making food. Brand new location and service sucks. 10 people in line and nobody making food. Chipotle has gone to shit and every one knows it.
KB
Kate B
Nov 3, 2025
5.0
Havent been to a Chipotle in years. Wasnt sure how to order. Thatsok, because they walk you through it. The staff we patient with all the customers, and the line went fast. I will try other locations closer to home, but when in this area again we will definitely be back.
TM
Teddy Montee
Oct 31, 2025
2.0
I am not sure what happened to the polite, friendly and competent staff that worked at the Chipotle down the street at the location that closed when this new location opened, but let me tell you, this new location is a disaster, all the way around. There is double the amount of people working at the new location versus the old location and the new location line is visually dirty where they slide the burritos and bowls along the line and there is no chance that on any given day you stop by to pick up lunch that they won’t be out of rice, meat, guac or even chips. How are you ALWAYS out of rice? Lunch is clearly their busiest time of day and this location is NEVER prepped for the lunch, that the other location handled so seamlessly. Someone may also need to say, hey, if the line looks dirty, take a towel and wipe off the line between customers. This is really basic stuff.
From staff running around like crazy, having the line staff cut in to make dishes they “forgot” for someone at the cash register, the yelling that they “need white rice at the line” to the kitchen that is literally six-feet behind the line, its an absolute slow moving train wreck. The line staff is slow, non-attentive and watching some of them put food in a bowl is painful. I have been to this new location five times at this point, always for lunch, and not once has this location had white rice. Whoever manages this location needs to be demoted to the line because it is clear, they have no idea how to run, manage or operate a carryout restaurant.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sharonville offer?
Chipotle Sharonville offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 12154 Lebanon Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
When did the Chipotle at Sharonville - R open?
This Chipotle location opened on September 29, 2025.
How can I order food from Chipotle Sharonville online?
You can order online through Chipotle's official app or website, using the quick link https://chipotle.app.link/Carne-Apple or https://order.chipotle.com/.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by using 53 real ingredients sourced from farms practicing humane and sustainable methods, avoiding artificial colors, flavors, or preservatives.
What is the contact phone number and email for Chipotle Mexican Grill in Sharonville?
You can contact them at +1 283-209-1993 or by email at OH.5527.SharonvilleR@chipotle.com.
Are there any nearby grocery stores where I can shop before or after visiting Chipotle Sharonville?
Yes, Kroger is nearby, offering grocery, pharmacy, and bakery services convenient for your shopping needs.
Where can I get my car parts or service close to Chipotle Sharonville?
Advance Auto Parts is located close by for automotive parts and accessories, helpful if you're running errands around the area.
What coffee shops are near Chipotle Mexican Grill in Sharonville if I want a drink before or after my meal?
There are two Starbucks locations nearby where you can enjoy coffee or snacks alongside your Chipotle visit.
Are there any banking services near Chipotle Sharonville in case I need ATM or banking support?
Yes, nearby banks include Huntington Bank, Fifth Third Bank, US Bank, and several ATM options such as PNC ATM and Bitcoin ATMs for your financial needs.