Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Shaker Heights, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Shaker Heights pizza for any occasion. Call us for pizza delivery in Shaker Heights or stop by 16981 CHAGRIN BLVD for carryout to order the best pizza in Shaker Heights, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.8
376 reviews
5 stars
101
4 stars
51
3 stars
55
2 stars
19
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, including rude staff, unresponsive management, and issues with order fulfillment.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over two hours and others marked as delivered without receiving the food.
Food Quality
Several reviews mentioned dissatisfaction with the quality of the food, including burnt pizzas, incorrect orders, and overall poor taste.
Staff Behavior
Customers reported unprofessional behavior among staff, including arguing, cursing, and a lack of basic sanitation practices.
Pricing Concerns
Some customers expressed frustration over high prices for food that did not meet expectations, with complaints about extra charges for toppings.
- KLKenneth Li3 days ago3.0I ordered a 10-inch pizza, and what they gave me wasn’t even close to 8 inches. I literally ruler measured it. Instead of fixing the problem, they treated me like an idiot. The staff knew exactly what I meant, yet still tried to fool me by pointing at the box and saying, “This is a 10-inch.” Come on. You could choose to be a good man, been honest. but you chose to treat your customers like this.
- RRRaye6 days ago1.0I love papa John’s really don’t have too many issues but why y’all sending out expired coupons, why the little light skinned girl always have an attitude (manager? I hope not). What I find to be so funny is that the coupons claim to be “expired” but the PROMO code that’s at the bottom still worksssss? HOW! Lol but yet they can’t take the coupon in store but still works online!
- TMTerrance MaloneSep 30, 20251.0Don't order Uber eats here, your pizza will be stolen and they won't make you a new one and you will not be reimbursed. Terrible experience all around. I lost $41.12. ps STOP USING UBER EATS. YOUR TAKING A RISK
- DDDaveAug 20, 20251.0Says open tol 1am. Door locked, not open.
- SFShawn FloydJul 26, 20251.0The female workers in this restaurant are so rude. Me and my family just moved to shaker and love papa John’s. We will not be getting our Friday dinner from this location ever again. Very disappointed in the atmosphere and attitude of the workers. I spend almost 50 dollars every time I frequent the business and I’ll just take my money elsewhere.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery services at Papa Johns Pizza in Shaker Heights?
Delivery is available Monday through Saturday from 10:30 AM to 1:00 AM, and on Sunday from 10:30 AM to midnight.
Can I order food for carryout from Papa Johns Pizza at 16981 Chagrin Blvd?
Yes, carryout service is available daily from 10:30 AM to 1:00 AM Monday through Saturday, and until midnight on Sunday.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza provides no-contact delivery services for customers' safety and convenience.
How can I place an order for delivery or carryout from Papa Johns Pizza?
You can place your order online via the Papa Johns website or mobile app through provided links for delivery or carryout.
What types of food does Papa Johns Pizza in Shaker Heights offer?
They serve pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Where is Papa Johns Pizza located in Shaker Heights?
Papa Johns Pizza is located at 16981 Chagrin Blvd, Shaker Heights, OH 44120.
Are there any nearby dessert options around Papa Johns Pizza?
Yes, Baskin-Robbins, an ice cream shop and smoothie bar, is nearby for dessert lovers to visit before or after enjoying their pizza.
What retail or shopping options are near Papa Johns Pizza for customers to explore?
Customers can visit Dollar Tree for party supplies and crafts or Sparks Beauty Supply nearby for cosmetics and beauty products.
Are there any public service locations close to Papa Johns Pizza?
Yes, the Ohio BMV and Shaker Heights License Bureau are nearby for your government and licensing needs.
What are some nearby transportation or courier services to Papa Johns Pizza?
My City Transportation and The UPS Store 1544 are close by for transportation and shipping services, useful for customers handling errands near their pizza order.