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Donatos Pizza

3.3
(334 reviews)

Business Details

20116 Van Aken Blvd., Shaker Heights, OH
44122, United States
(216) 283-3333
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
20116 Van Aken Blvd., Shaker Heights, OH
44122, United States

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Reviews

3.3
334 reviews
5 stars
113
4 stars
71
3 stars
28
2 stars
32
1 star
90
  • AN
    Amber Nicole
    Mar 10, 2026
    1.0
    I stood at the counter for 8 minutes before someone even came out to see what I was picking up. Didn’t even get a “sorry for the wait” or anything. Will not be returning to this location.
  • CB
    Camille Baird
    Mar 6, 2026
    1.0
    i placed a order for delivery through DoorDash,the order was placed around 6 pm. The food got to me at 6:50 it was ice cold the crust was hard. You could tell that pizza had been sitting because the cardboard box was misshaped from when it was hot. Yes it was sprinkling but the box was not wet that can’t be used as an excuse. So they accept money for food that was sitting for a long time. The crust was hard so that means either over cooked or sitting around. This was my first and last time ever having their food.
  • RM
    Robert Martel
    Mar 4, 2026
    5.0
    Stopped in for a quick pickup during a work shift. Adonis greeted me with a smile and was very welcoming and accommodating. Pizza was cooked well and breadsticks were cooked great too. Adonis should be recognized for his outstanding customer service 🙌🏻
  • MI
    Matt Imhoff
    Feb 17, 2026
    1.0
    I just ordered a pizza LIGHT SAUCE. I got there sat down . Went up and got my pizza. We ate 2 pieces of it. And realized it was WHITE SAUCE. I went up to the counter and asked her for a new pizza she said yes... that will be 16.99. So I can't have a new pizza. They didn't make me a new pizza. I tried to give other back. And she said no you have to pay for another pizza. THAT IS HORRIBLE. My buddy went back in and talked to them. Now they said they will make me another pizza. So maybe not so bad.
  • AK
    Anil Kumar
    Feb 17, 2026
    1.0
    The worst service ever seen. No one was there at the counter for 10 minutes even after I got a text message saying that the food is ready,

Frequently Asked Questions About Donatos Pizza

What type of food does Donatos Pizza specialize in?

Donatos Pizza specializes in family-owned, crispy golden thin crust pizzas with famous Edge to Edge® toppings, along with oven baked subs, desserts, and appetizers.

What are the operating hours of Donatos Pizza in Shaker Heights?

Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight. It is closed on November 27, 2025.

Brand Certified Facts from Donatos Pizza

This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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