Chipotle Mexican Grill

Reviews

• DK

  Danna K

  3 days ago
  1.0
  By far the worst chipotle location. I used to go out of my way to visit this store when it first opened, but it has taken a turn for the worse. The staff here clearly would rather socialize with each other and smoke outside the store directly next to the drive thru line. The girl who works the takeout line in the evenings completely ignores the drive thru window. A few weeks ago I waited 40 minutes in the drive thru, but I decided to give them another chance and waited an hour and a half this time. My food had been ready both times and was ice cold when I got to it. When they finally came to the window, the person said nothing and just stared. When I asked for them to fill the soft drink I purchased, the person took the bag back inside, set it down, and took an additional 10 minutes to fill 1 lemonade and then almost forgot to give me my order. Another time I was here she told me that someone stole my order, I basically had to beg them to remake it. Unsure how someone could steal my order when they have to hand it to the costumer through a window. Another time I was in store waiting and a costumer was complaining about waiting an hour and the cashier said “it’s not a fast food restaurant.” What is it then? I’ve worked in the food service industry now for over a decade and always side with the employees, but this one is absurd. Judging by my multiple terrible experiences and the other reviews on here, I think it’s time for corporate to get rid of everyone — especially management for allowing this — and start over before the store closes for good. Do yourself a favor and visit one of the other locations in the area.
• SB

  Sean Bessette

  Apr 21, 2026
  2.0
  If you come here, expect to wait at least 30 minutes in line and another 30 minutes for your order to be completed. As a former food service worker, I never blame the employees, so clearly this establishment has serious management issues. Yikes!
• AW

  Ashley Welch

  Mar 28, 2026
  1.0
  My husband stayed in lime from 8:25 till almost ten. Then the young lady at the window gave him the wrong order and didn't even give him his full order. When he asked for his chips and salsa, she got an attitude. They didn’t even say sorry for the wait. They standing around laughing and getting an attitude when the customers is the ONLY ones who should be upset. This management and staff needs to be reassessed. Like the whole damn staff from morning to night needs to be FIRED!
• MG

  Mikhail Goldfarb

  Mar 25, 2026
  1.0
  Worst Chipotle in the western hemisphere. Terrible service, employees ignore the customer and will not make eye contact. Asked me “what is the name?” for the order 3 times in a course of 30 minutes. Avoid at all costs!
• JJ

  Jared

  Mar 25, 2026
  1.0
  Placed an order for pick up at 12:30pm for the drive through at 12:50. I have been in line here since 12:48… what the hell is going on? It is now 1:00pm no one has come to the window at all. This place is a shit show

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