Subway

3.7
298 reviews
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Business Details

8924 Lake Rd, Seville, OH
44273, United States
(330) 769-8003
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Seville Subway® Restaurant at 8924 Lake Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8924 Lake Rd, Seville, OH
44273, United States

Hours

Reviews

3.7
298 reviews
5 stars
124
4 stars
67
3 stars
44
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.

Food Quality

There were numerous complaints about food quality, including stale bread, cold ingredients, and even finding hair in sandwiches.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and dirty counters.

Staffing Issues

Several reviews mentioned being understaffed, leading to slow service and frustrated customers.

Operational Hours

Customers frequently complained about inconsistent hours, with reports of the location closing early or not being open when expected.
  • BM
    bill minor
    6 days ago
    1.0
    Very slow
  • AK
    Amanda King
    Nov 16, 2025
    1.0
    Sandwich fell apart before I could unwrap it. Everything tasted like it had been sugared. Nice employees, terrible food.
  • CC
    Curtis Coleman
    Nov 13, 2025
    1.0
    I came in there on a Thursday asked for the meal of the day to find out they were out of chicken and I couldn’t make it. Then I asked for a meatball sub only to find out they were out of meatballs. Then I asked them what they could make, and they didn’t have a straight answer so I Drove next-door to Arby’s. Would not suggest anyone to go here if they want any meat on their sub.
  • JW
    Jackie Wilson
    Nov 5, 2025
    1.0
    We showed up at 8:30 pm (closing time is 10 pm) and there were barely any toppings left to put on our subs. When cutting my husband’s sandwich, half the chicken fell to the ground without a word said by the food handler. She was very rude and it seemed an inconvenience to wait on us although we were the only customers there.
  • MR
    Michael R
    Oct 15, 2025
    1.0
    WORST subway experience of my life. Was told as soon as I got to the counter it would be a while before she made my sandwich. No other customers were present. I asked for the manager. Who then told me, "We own subway, we dont need to follow its rules". I asked for a chicken terriyaki sandwich, after waiting 30 mins. She proceeds to put the cold chicken directly on the sandwich, then takes it off to microwave it, picking up pieces she dropped from the dirty counter. This place is horrible. The customer service was bizarre and atrocious.
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Frequently Asked Questions About Subway

Where is the Subway Restaurant located?

The Subway Restaurant is located at 8924 Lake Rd, Medina, Seville, OH 44273, United States, inside Pilot Travel Center #13.

What are the opening hours of this Subway restaurant?

The Subway restaurant is open every day from 7:00 AM to 10:00 PM.