Customer service experiences vary widely; some report friendly and fast service, while others mention rude staff and order mistakes.
Food Quality
Food quality is inconsistent; while many enjoy the ice cream and some menu items, others report cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness is noted positively by some, but others report unsanitary conditions, particularly in the dining area and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and the need for better attention to detail during order preparation.
Pricing
Customers express mixed feelings about pricing, with some finding it reasonable while others consider it too high for the quality received.
JM
Jacob Manz
Oct 23, 2025
5.0
Great prices, fast service!
JC
Jamie N Czech
Oct 19, 2025
5.0
Mom had a sundae & I had a mocha coffee blizzard & it was reeeeally good!!
KG
kevin gordon
Oct 5, 2025
4.0
Probably one of the better double cheeseburger deluxe as I’ve had at the Dairy Queen. Took a little longer, but it’s well worth it.
RC
rao creations
Sep 6, 2025
5.0
our order was prepared perfect! always a pleasant experience!
JH
John H
Sep 2, 2025
1.0
They made both my blizzards wrong. It seemed like the kid at the window was having a bad day or something. No smiles or anything. I called to let the manager know that they messed it up and I had to come back to the store in order for them to fix it. Luckily i live close. The manager was a female. When she came up to me and asked me how she could help me I said i spoke to the manager. Her response was thats me. No smile or anything. She came across with an attitude also. Also, I thought according to Medina health codes you are not to take food across a counter after it was given to a customer. I live right around the corner from them and have spent a lot of money here. This experience is making me rethink how much business i give them. The customer service really needs some attention.
What are the operating hours of Dairy Queen Grill & Chill in Seville, OH?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the restaurant is wheelchair accessible, family-friendly, and offers amenities such as high chairs and outdoor seating.
Can I find Wi-Fi access at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this Dairy Queen location.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44667/.
Are there any nearby pizza restaurants if I want more dining options?
Yes, nearby pizza restaurants include Boscos Pizza Kitchen, Fox's Pizza Den, and Pizzazio's, offering a variety of Italian and pizza choices.
What hotels are close to Dairy Queen Grill & Chill if I'm visiting Seville?
Nearby hotels include Quality Inn and Suites, Comfort Inn, Hawthorn Extended Stay by Wyndham Seville, and Hawthorn Suites by Wyndham Akron/Seville, providing convenient lodging options.
Are there other fast food or casual dining options near Dairy Queen Grill & Chill?
Yes, nearby options include Subway for sandwiches, Hardee's for burgers, and Digsby's gastropub for a more casual dining experience.
What amenities make Dairy Queen Grill & Chill suitable for families with children?
The restaurant welcomes families with kids, provides high chairs, has a restroom, and offers family-friendly menu items and outdoor seating.