Customers frequently reported poor service, including mistakes with orders, lack of engagement from staff, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and flavorful items, while others received cold or incorrectly prepared meals.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean environments while others reported dirty conditions.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality of food received.
Positive Experiences
Despite the issues, many customers praised the friendly staff and enjoyed their ice cream and treats.
AH
Anthony Hanson
Dec 28, 2025
1.0
The girl taking orders at the drive thru needs to speak up so you can hear the total.
No napkins in bag and cheeseburger and fries were cold.
SB
S B
Dec 18, 2025
1.0
Unbelievably disappointed with my last visit! The cost for a single combo is outrageous. I specifically asked for no pickles and my burger was filled with them. The bun was old and chewy. The tea was old. For having gone right after the lunch rush, nothing should be as old as it was.
JO
Justin Owen
Dec 16, 2025
5.0
Didn't realize this DQ was larger truck accessible until recently. The staff was very friendly, they were apologizing for the wait. I would have waited longer if necessary. The food was fresh, plenty of flavor and the fries were not over salty. DQ always has good food.
AH
Alexandrea Hegarty
Dec 4, 2025
1.0
Closes an hour early? I just wanted a sweet treat. At least update your website AND google if you’re not going to stay open until 10pm
What are the operating hours of Dairy Queen Grill & Chill in Seville, OH?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the restaurant is wheelchair accessible, family-friendly, and offers amenities such as high chairs and outdoor seating.
Can I find Wi-Fi access at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this Dairy Queen location.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44667/.
Are there any nearby pizza restaurants if I want more dining options?
Yes, nearby pizza restaurants include Boscos Pizza Kitchen, Fox's Pizza Den, and Pizzazio's, offering a variety of Italian and pizza choices.
What hotels are close to Dairy Queen Grill & Chill if I'm visiting Seville?
Nearby hotels include Quality Inn and Suites, Comfort Inn, Hawthorn Extended Stay by Wyndham Seville, and Hawthorn Suites by Wyndham Akron/Seville, providing convenient lodging options.
Are there other fast food or casual dining options near Dairy Queen Grill & Chill?
Yes, nearby options include Subway for sandwiches, Hardee's for burgers, and Digsby's gastropub for a more casual dining experience.
What amenities make Dairy Queen Grill & Chill suitable for families with children?
The restaurant welcomes families with kids, provides high chairs, has a restroom, and offers family-friendly menu items and outdoor seating.